Leasing Agent

FLATS is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being “anything but expected,” with a mission to “bring big style to smart spaces.” Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life – providing homes with soul that embrace value, individuality, and community.

At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate. As a Leasing Agent , you’ll be the first impression of our brand for prospective residents. You’ll guide them through the leasing process—from initial contact to move-in—while delivering an elevated, concierge-level experience.

This is a dynamic, fast-paced role for someone who thrives on building relationships, closing deals, and ensuring our communities are fully leased.

Key Responsibilities

Greet and engage prospective residents with professionalism and enthusiasm. Conduct tailored property tours that showcase the features, benefits, and lifestyle of our luxury apartments. Consistently follow up with leads through calls, emails, and texts to maximize conversions. Negotiate terms and close leases while meeting or exceeding monthly sales targets.

Deliver a warm, solutions-focused approach to all interactions with prospects and residents. Anticipate resident needs and resolve concerns quickly to maintain satisfaction and retention. Process applications, prepare leases, and maintain accurate records in compliance with company policies and legal requirements. Keep up-to-date on current availability, pricing, and promotions.

Coordinate move-in and move-out activities, ensuring apartments are market-ready. Maintain deep knowledge of the local rental market and competitor offerings. Represent FLATS at community events, open houses, or other promotional activities as needed.

Requirements

Illinois Leasing Agent or Broker’s License required or ability to obtain a 120-day Leasing Student Permit before starting. Leasing experience is desired. Strong sales, negotiation, and customer service skills. Professional demeanor with excellent communication skills. Organized and detail-oriented with the ability to manage multiple priorities.

Flexible schedule, including potential evenings and weekends.

Benefits

Medical, dental, and vision insurance. 401(k) with employer match. Paid time off, sick leave, and paid holidays. Pay Rate: $20-24 (based on experience) + commission. As part of our hiring process, we use artificial intelligence tools to support our recruiting team’s work. These tools do not make hiring decisions or replace the work of our hiring contributors.