Virtual Property Manager

💼 Virtual Property Manager 🌎 Lat. Am 🏠 Remote About Our Client Our client is a Sacramento-based residential property management and rental company with 20+ years of combined experience and 100+ successful rentals. Operating as a direct, professionally managed landlord, they serve tenants and property owners alike with a bilingual English and Spanish platform, a fast 24-hour response commitment, and a relationship-first approach that sets them apart from larger, impersonal property managers.

About the Role

We're looking for a Virtual Property Manager to oversee day-to-day operations across the portfolio, serving as the operational point of contact for tenants, vendors, and contractors. This role has a hard language requirement: full fluency in both English and Spanish, written and spoken, is required, as a significant portion of tenant and vendor communication happens in Spanish.

Responsibilities

Respond to tenant inquiries via phone, text, email, and WhatsApp in both English and Spanish, handling difficult conversations professionally Communicate with Section 8 and Housing Authority representatives, and assist with leasing coordination and tenant screening Coordinate maintenance requests and vendor follow-up through to resolution, tracking open work orders and escalating urgent issues Source and manage vendors for repairs and renovations Coordinate move-ins, move-outs, inspections, and unit turnovers, and assist with rent collection and payment follow-ups Maintain organized property records, leases, invoices, and tenant documentation Keep property management software and internal systems accurate and up to date Apply multi-entity accounting fundamentals, tracking income, expenses, and financial activity across multiple LLCs and properties Use AI tools and automation platforms to streamline recurring workflows What We're Looking For Full professional fluency in English and Spanish, written and spoken (non-negotiable) Prior experience in property management, real estate operations, or a closely related role Fundamental understanding of multi-entity accounting across multiple properties or business entities Strong organizational and multitasking skills, managing multiple open items without dropping the ball Comfortable handling difficult tenant conversations professionally and calmly Experience coordinating maintenance vendors and contractors Tech-savvy with reliable internet and a quiet, professional work environment Nice to Have Experience with Door.

Loop, Buildium, or similar property management software Experience working with Section 8 or affordable housing programs Experience managing remote vendors or contractors across multiple properties Familiarity with Google Workspace, Slack, Notion, Airtable, or Click. Up Experience using AI tools such as ChatGPT to improve workflows and reporting Work Schedule 100% remote setup so you can work wherever you're most productive This position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality work Availability during US Pacific Time business hours Compensation & Time Off Compensation paid in USD Paid bi-monthly on the 15th and 30th Paid Time Off according to company policy Holidays observed according to company guidelines Application Requirements Please submit: An updated resume A 1–2 minute Loom video introducing yourself in both English and Spanish, describing your property management or real estate operations experience, and walking through how you handle a maintenance coordination issue or difficult tenant conversation end to end Only candidates who submit a Loom video will be moved to the next step of the hiring process.