Financial Services Representative

Financial Aid Representative Intelli. Tec College, Albuquerque NM Full-Time Job Summary: Date: The Financial Aid Representative is responsible for assisting students throughout the financial aid process, ensuring the accurate updating of student files, and managing associated records.

Essential Duties

Meet with new and prospective students to provide educational cost estimates and discuss payment methods and options. Follow up with new and prospective students to ensure all necessary paperwork is completed. Assist parents and/or students with FAFSA filing paperwork to determine financial aid eligibility. Determine student eligibility for Federal Student Aid (FSA) funds based on the Institutional Student Information Report (ISIR), resolve any issues, and complete all necessary paperwork.

Complete all established financial aid processes (e.g., verification, award letters, loan originations) to ensure the accurate and timely payment of Federal Student Aid funds. Manage the yearly refinancing process with students to ensure the timely receipt of second-year funding. Establish student work-study eligibility and collaborate with the HR liaison to complete new hire paperwork.

Meet with students prior to graduation for exit counseling and review student loan repayment information. Develop and maintain a current working knowledge of all applicable financial aid regulations. Demonstrate effective teamwork with all members of the enrollment team to meet student needs, assisting students as necessary.

Secondary Duties: Present at new student orientations and attend Financial Aid Lead/Manager meetings when needed. Other duties as assigned. Working Hours: The schedule may vary between the hours of 8:00 AM – 7:30 PM (Monday–Thursday) and 8:00 AM – 5:00 PM (Friday) to meet departmental and student needs. The employee will be scheduled for 29 hours weekly.

Minimum Qualifications

Education

Associate’s degree in Finance, Accounting, Business Administration, or a related field. Two (2) years of additional experience may be substituted in lieu of a formal degree. Experience: 1+ year(s) of experience in Finance, Accounting, Education, Customer Service, or a related field. License(s)/Certification(s): Must be able to obtain and maintain access to secure government systems.

The schedule may vary between the hours of 8:00 AM – 7:30 PM (Monday–Thursday) and 8:00 AM – 5:00 PM (Friday)