Job description
Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too. Job Purpose The Business Operations, Team Lead supports Group Corporate Banking by overseeing day-to-day operational governance, and strategic initiatives.
The role ensures operational efficiency, regulatory compliance, management reporting, and alignment with Affin Group’s corporate banking strategy while acting as a bridge between business, risk, finance, and support units.
Key Responsibilities
- Business Operations Oversee operational frameworks, policies, and procedures for Group Corporate Banking to ensure consistency and compliance with internal standards and regulatory requirements. Implement and monitor operating controls, escalation processes, and governance forums.
- Strategic & Performance Management Support the formulation, execution, and tracking of corporate banking strategic plans and business initiatives. Develop and monitor KPIs, dashboards, and MIS reports for management and senior leadership review. Perform business performance analysis, identifying trends, gaps, and improvement opportunities.
- Financial & Portfolio Management Support Support budget planning, cost tracking, and expense optimization initiatives for Group Corporate Banking. Assist in portfolio performance reviews covering revenue, asset quality, utilization, and risk-adjusted returns. Coordinate submissions related to business planning, financial forecasts, and management scorecards.
- Stakeholder & Project Management Act as a central coordination point between Relationship Managers, Product, Credit, Risk, Operations, and Technology teams. Lead and support business projects including process improvement, system enhancements, and regulatory-driven initiatives.
- Team Leadership Lead, coach, and develop a team of business operations. Allocate work, review deliverables, and ensure timely and quality output. Promote a culture of accountability, continuous improvement, and collaboration.
Requirements
Education
Bachelor’s Degree in Business Administration, Finance, Banking, Economics, or a related field Professional qualifications (e.g. CFA, ACCA, MBA) are an advantage Experience Minimum 6–8 years of experience in corporate banking, business management, or banking operations At least 2 years in a supervisory or team lead role Strong exposure to corporate banking products, credit processes, or business performance management Skills & Competencies Strong analytical, planning, and problem-solving skills Solid understanding of corporate banking operations and governance Excellent stakeholder management and communication skills Strong presentation and report-writing capabilities Proficient in MS Excel, PowerPoint, and management reporting tools