Senior Dental Administrator

About the Role

Are you an experienced dental administrator ready to take the lead at the front desk? Toothworks Pine Ridge Dental Centre is looking for a Senior Administrator to oversee daily front-office operations, mentor junior admin staff, and ensure a seamless patient experience from check-in to checkout.

Key Responsibilities

Oversee the daily operations of the dental office, including scheduling, patient flow, and front desk coverage Verify and submit insurance claims, manage collections, and resolve billing discrepancies Act as the go-to resource for junior receptionists/administrators, providing training and day-to-day guidance Monitor and drive operational goals, including new patient growth and case acceptance Support marketing and promotional initiatives to build the patient base Manage multi-line phone system and ensure a professional, welcoming presence at reception Qualifications Previous dental office experience required, ideally in a senior or lead administrative capacity Proficient with computers and Abeldent Dental Practice Management software Strong understanding of dental billing, insurance claims processing, and collections Proven ability to train, support, and guide administrative team members Positive, dependable, and able to bring your best self to work every day BENEFITS Competitive Pay Paid time off