Head of Automotive Sales Management

Head of Automotive Sales Management

Scranton Motors | Vernon, Connecticut

Lead. Inspire. Grow. Win.

Scranton Motors is seeking an experienced, driven, and results-oriented General Sales Manager (GSM) to lead our sales operations in Vernon, Connecticut.

As a proud 75-year family-owned and operated dealership, we have built our reputation on exceptional customer service, employee development, and long-term success. We are looking for a proven automotive sales leader who thrives in a fast-paced environment, values accountability, and is passionate about building high-performing teams.

This is an exceptional opportunity for an accomplished General Sales Manager, Sales Director, Head of Sales, Cadillac Sales Leader, or Automotive Executive seeking a long-term leadership role with a respected dealership group that rewards performance and promotes a positive, team-oriented culture.

The ideal candidate will have a proven track record leading successful automotive sales teams, with General Motors dealership experience strongly preferred.

About the Opportunity

The General Sales Manager will oversee all front-end dealership operations, including New Vehicle Sales, Used Vehicle Sales, and Finance & Insurance (F&I), while leading a team of approximately 8-10 Sales Consultants and 1 Finance Manager.

This leader will be responsible for driving sales performance, profitability, customer satisfaction, team development, inventory management, and overall dealership growth.

We are seeking a hands-on leader who is process-driven, highly accountable, and committed to developing people while delivering exceptional results.

Key Responsibilities

Lead all front-end dealership operations including New, Used, and F&I

Recruit, hire, train, coach, and retain top-performing sales professionals

Develop and execute strategies to increase sales volume, gross profit, and market share

Drive dealership performance through daily accountability and KPI management

Lead, mentor, and develop a team of 8-10 Sales Consultants and 1 Finance Manager

Conduct sales meetings, performance reviews, and ongoing training initiatives

Review and approve all deals, trade appraisals, and sales incentives

Manage inventory acquisition, pricing strategy, aging inventory, and merchandising standards

Monitor CRM activity and ensure proper customer follow-up processes are executed consistently

Partner with executive leadership to forecast sales performance and develop growth strategies

Ensure high CSI scores and exceptional customer experiences

Address and resolve customer concerns professionally and efficiently

Analyze local market trends, inventory needs, and sales opportunities

Maintain compliance with all dealership, manufacturer, and regulatory requirements

Foster a positive, high-performance culture built on teamwork, integrity, and accountability

Qualifications

Required

Minimum 5 years of Automotive Sales Management experience

Proven success leading high-performing automotive sales teams

Experience hiring, training, coaching, and developing sales personnel

Strong understanding of dealership operations, forecasting, reporting, and profitability management

Excellent leadership, communication, and interpersonal skills

Strong organizational, analytical, and problem-solving abilities

Professional appearance and leadership presence

Valid driver's license and clean driving record

Preferred

General Motors dealership experience strongly preferred

Experience with Chevrolet, Cadillac, GMC, Buick, or other GM franchise operations

Experience utilizing GM GlobalConnect

Strong understanding of GM sales processes, incentive programs, inventory management, and CSI expectations

Experience with:

Reynolds & Reynolds DMS

VinSolutions CRM

vAuto Inventory Management

Cadillac or luxury franchise leadership experience highly desirable

Candidates from other successful franchise dealerships with exceptional performance records will also be considered

Compensation & Benefits

We believe exceptional leaders deserve exceptional rewards.

Compensation

Realistic earning potential of $250,000 - $300,000+ annually

Performance-based bonus opportunities

Profit-sharing opportunities

Benefits

Company vehicle provided

Gas card

401(k) retirement plan

Medical, Dental, and Vision Insurance

50% Company-Paid Medical Benefits

Company-Paid Life Insurance

Company-Paid Short-Term Disability Insurance

Paid Time Off

Employee discounts

Schedule

Full-Time

Monday through Saturday

One scheduled day off during the week

Why Scranton Motors?

At Scranton Motors, we believe our employees are our greatest asset.

For 75 years, we have built our business on integrity, accountability, exceptional customer service, and a commitment to continuous improvement. We invest heavily in our people, promote from within whenever possible, and reward those who consistently perform at a high level.

We are not looking for a "know-it-all."

We are looking for a leader who is humble enough to learn, confident enough to lead, and driven enough to elevate everyone around them. Someone who embraces accountability, champions ethical business practices, and genuinely cares about the success of their team.

If you're an accomplished General Sales Manager or automotive sales leader looking for a long-term opportunity with a respected family-owned organization, we'd love to speak with you.

Apply today and help lead the next chapter of success at Scranton Motors in Vernon, Connecticut.

Final candidates will be subject to a background check. The interview process consists of one to two in-person interviews, with an anticipated hiring decision by the end of the month.