Project Risk and Recovery Lead

Roles and Responsibilities:

• Monitor and control key performance indicators for early detection of potential risks and rapid assessment of issues
• In coordination with the project / service delivery teams:
• Lead risk assessments and develop mitigation strategies for projects that require high level of attention
• Identify, analyze and resolve issues that arise during project execution or service delivery in coordination with the project or service delivery teams
• Develop and execute recovery strategies for underperforming or at-risk projects
• Provide guidance and support to project teams during risk mitigation, issue resolution and recovery phases.
• Communicate progress and present actionable insights to senior leadership and stakeholders
• Implement preventive measures and process improvements
• Facilitate Lessons Learned sessions and contribute to organizational knowledge base Qualifications:
• Minimum 8 years of proven experience in IT project and risk management, with at least 5 years handling complex projects
• Strong knowledge of project or service delivery management as well as risk management methodologies, processes and tools
• Strong diagnostic, critical thinking, problem solving, conflict resolution and negotiation skills
• Excellent communication and stakeholder management abilities
• Proficient in MS Office applications (Excel, Word, Powerpoint)
• Preferably with proven project or service and risk management knowledge, trainings or certifications (i.e. PMP, PMI-RMP, ITIL, Agile/SCRUM, etc)
• Preferably has exposure to Quality Assurance / Process Management experience in the IT industry
• Preferably has experience working with Quality standards, methodologies and certification initiatives (e.g. ISO 9001, ITIL, CMMI, Six-Sigma, etc.) or has undergone corresponding trainings
• Knowledge of project financial management, business continuity management and business case development will be an advantage