Lead, Lot Attendant

About Clutch

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named to The Globe and Mail’s list of Canada’s Top Growing Companies for six consecutive years and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Altos Ventures, BMO Capital Partners, Canaan, Real Ventures, and others. To learn more, visit clutch.ca.

About the Role

As the Lead, Lot Attendentyou will be the ground-floor coordinator of vehicle movement across our Halifax operations. You will oversee high-volume vehicle flow between ourHalifax and OPENLANE storage locations, ensuring incoming units, service vehicles, and outbound deliveries are staged, parked, and moved efficiently without gridlock or delays.

You will lead a team of attendants in an active, outdoor, fast-moving environment where precision, speed, and spatial awareness are essential. This role is ideal for someone who thrives in organized chaos, has strong logistical instincts, and can maintain control in high-pressure, high-volume conditions.

• Oversee end-to-end vehicle movement across intake, staging, service, and delivery zones
• Coordinate vehicle flow between the Halifax and OPENLANE storage locations
• Ensure smooth coordination between incoming transport, shop workflow, and outbound deliveries
• Maintain operational flow across a high-volume environment
• Lead attendants in real time to ensure consistent execution of parking and movement standards

High-Density Flow Coordination

• Act as the lead coordinator for vehicle arrivals and departures across both storage locations
• Break down vehicle movement into clear staging zones to avoid confusion or congestion
• Continuously monitor entry and exit points to prevent bottlenecks
• Reassign attendants dynamically based on volume spikes and priority areas
• Optimize parking layouts to maximize space while maintaining emergency access and “first-out” readiness
• Coordinate vehicle movement between Halifax and OPENLANE based on operational needs

Hands-On Floor Leadership

• Stay physically present on the lot to direct real-time vehicle movement
• Demonstrate correct parking and movement techniques for attendants to follow
• Give immediate feedback to improve speed, accuracy, and safety compliance
• Reinforce safety standards including speed control, pedestrian awareness, and visibility rules
• Step in directly during complex or high-risk repositioning situations

Inventory Integrity & Audit

• Perform regular zone counts to ensure physical inventory matches system records
• Identify stalled, misplaced, or underutilized vehicles in the workflow
• Maintain organized, clearly structured lot sections for efficient navigation
• Support accurate tracking of vehicle locations and statuses in real time
• Ensure lot layouts support operational speed and clarity across both locations

Problem Solving & Agility

• Respond quickly to unexpected issues such as early transport arrivals or inoperable vehicles
• Remove operational blockers in real time to keep vehicle flow moving
• Coordinate closely with production, shop leads, and delivery teams on timing and priorities
• Resolve most issues directly on the floor before escalation is needed
• Maintain steady flow during high-pressure and high-volume periods
• Adjust priorities and resources between the Halifax and OPENLANE locations as operational needs change

What We’re Looking For

• 2+ years of experience in high-volume vehicle flow environments (valet, rental fleets, logistics yards, auction lots, or similar)
• Strong spatial awareness and ability to organize dense parking layouts efficiently
• Comfortable working outdoors in fast-paced, physically demanding conditions
• Clear, confident communication for directing teams in loud environments
• Strong decision-making ability under pressure with minimal supervision
• Comfortable working between multiple storage locations based on business needs

Why You’ll Love It at Clutch

• Autonomy & Ownership: You directly impact how efficiently vehicles move through the operation
• Fast-Paced Environment: Every day is active, dynamic, and different
• Leadership Opportunity: You lead real-time operations and guide a frontline team
• Career Growth: Exposure to automotive logistics, production, and operations leadership paths
• Team Culture: Work with a group focused on accountability, speed, and continuous improvement

Employment Type

• Permanent Full-Time

Compensation & Benefits

• Hourly wage: $22.50 per hour
• Overtime opportunities based on operational demand
• Health & dental benefits package
• Stable full-time employment
• Exposure to a fast-growing automotive operations environment

Location & Working Conditions

• Location:Halifax, Nova Scotia, with regular work between ourHalifax and OPENLANE storage locations
• 100% On-Site: Outdoor, physically active role in all weather conditions
• High Mobility: Continuous walking, standing, and vehicle movement throughout the shift
• Must be comfortable travelling between the two storage locations as operational needs require

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [email protected].