Customer Service Representative/Administrative assistant

$33k to $42k

Columbia, MDFull-timePosted Oct 16, 2026

Against the United States typical range

Job description

Responds inbound sales inquires and enters required data into CRM. Serves as point of contact for prospective candidates and clients Respond to routine customer inquiries and ensure timely responses Maintain database of customer contacts Effectively present information and respond to questions from groups of managers, clients, customers, and the general public Calculate figures and amounts such as discounts, interest, commissions, proportion, percentages, area, circumference, and volume Develops and presents move plan to customer and negotiates changes in scope and price.

Design, create, and deliver marketing programs to support expansion and growth of the company services and products Create and develop online marketing strategies, webpage development, creating client and prospective client database Identify and manage training and development needs for employees/Customers Other duties as assigned Requirements 1-2 years sales, marketing, or call center experience Exceptional phone and interpersonal skills High proficiency in written and spoken English Well-developed administration and organizational skills with strong attention to detail Proficiency using basic Microsoft Office 365 applications Salary $16 - $20 per hour

Description copied from Swiftway Services's careers page. Read the full posting before you apply.

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