PEAK - Customer Service Representative - Printing & Mailing Services

Pay Range

Targeted salary $14.00 per hour based on experience Benefits Eligible: No Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m. May consider part-time or flexible for the right candidate. Position Introduction: Initial point of contact for a department or area providing first-line assistance to walk-in visitors and callers.

Provides standard office duties, back-up support and data entry. Serves as primary front desk receptionist. Answers multi-line phone and directs callers to appropriate personnel. Greets visitors, assists with questions and directions, or directs to appropriate personnel for additional assistance. Performs standard office duties, to include but not limited to filing, faxing, typing, copying, scanning, sorting and distributing mail.

Maintains appointment calendars and keeps track of scheduled events. Assists with general office support duties and special projects. Performs various duties as needed to successfully fulfill the function of the position. Required Education and Experience: High School Diploma or GED 12 months office, clerical or receptionist experience Required Knowledge, Skills, Abilities: Working knowledge of Microsoft Office Suite (Word and Outlook) Detail oriented for accuracy of data and information Ability to communicate verbally and in writing Ability to build rapport with guests, students, faculty and staff General office skills such as multi-line phone, copying, filing, faxing, and distributing mail Excellent customer service skills Ability to handle difficult situations in a calm and professional manner Hiring Contingent Upon a Background Check: Yes