Medical Coordinator

Who We Are Amaro Law Firm is a nationally recognized plaintiff’s trial law firm founded in 2005 and headquartered in the Houston Heights. From our 20,000-square-foot office, our team of attorneys and legal professionals pursue justice for individuals and families affected by wrongful death, catastrophic personal injury, and commercial vehicle accidents.

We are committed to excellence, integrity, and delivering results that make a meaningful difference in the lives of our clients. Key Core Values Be Used and Useful to Others Ethos before Egos Excellence is Our Presence Control the Controllables Comfort in Discomfort Our Culture We foster a results-driven mindset where every team member is empowered to take ownership, solve problems, and contribute to the firm’s success.

Operating on the Entrepreneurial Operating System (EOS), we set clear goals, track progress through KPIs and OKRs, and follow structured SOPs to ensure consistency, accountability, and continuous improvement across every department. The Role The Medical Coordinator plays a critical part in ensuring clients are promptly connected with appropriate medical providers after signing with the firm.

This role determines appropriate treatment needs, identifies providers near the client’s home or work, sends and manages Letters of Protection (LOPs), and serves as the primary liaison between clients, medical providers, and internal staff. Success in this role directly impacts client care, treatment velocity, and case value — and offers strong opportunities for long-term career growth within the firm.

Key Responsibilities

Determine appropriate medical treatment needs for clients Identify and coordinate with medical providers near the client’s home or work Send and manage Letters of Protection (LOPs), and save and organize LOPs and confirmations in the client file Follow up with providers to ensure appointments are scheduled within 24 hours Ensure clients are seen within 24–72 hours of signing with the firm Serve as the primary liaison between clients, medical providers, and internal staff Maintain accurate, up-to-date client records in the firm’s case management systems Enter and update client insurance information Generate weekly and bi-weekly reports to track scheduling compliance and treatment velocity Assist with scheduling and coordinating provider meetings Support onboarding and vetting of new medical providers Maintain provider information across internal systems Key Characteristics Punctual and reliable Highly self-motivated Strong sense of accountability and follow-through Collaborative and team-oriented Professional demeanor Detail-oriented with a commitment to accuracy Results-driven with a focus on client care Required Experience Must be bilingual in Spanish High school diploma required; some college experience preferred 1 year of experience in a legal, medical, or case management environment Prior law firm experience preferred Proficient in Microsoft Office Familiarity with Lead Docket, Filevine, or similar case management software Excellent verbal and written communication skills Experience working in a fast-paced professional environment Highly organized with strong attention to detail Strong ability to prioritize, multitask, and meet deadlines Demonstrated ability to work independently and make sound decisions Compensation & Benefits Competitive salary Comprehensive medical, dental, and vision coverage at no cost to the employee 401(k) with employer matching Generous paid time off Paid parental leave Professional development assistance Life insurance Amaro Law Firm is an Equal Opportunity Employer.

We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.