Inside Sales

Position Summary

Ø Building material sales to professional builders, remodelers, and do-it-yourselfers Ø Observe the Mission Statement, Value Statement, Service Promise and Safety Program Essential Functions : Ø #1 priority is to ensure customer satisfaction while never compromising safety Ø Generate sales Ø Determines customer’s needs Ø Place special orders Ø Coordinate deliveries Ø Prepare quotes Ø Troubleshoot customer problems Ø Maintain showrooms Ø Pull store items for delivery Ø Provide accurate delivery instructions Ø Communicate clearly, accurately, and effectively with employees, management, customers, and suppliers Ø Perform any special assignment/projects as required by the General Manager Ø Asset preservation Ø Adherence to all safety and fire regulations and anti-theft procedures Ø Promote a positive image of BIG C Education/Experience Ø High school diploma or GED preferred Knowledge/Skills/Abilities Ø Building material knowledge Ø Blueprint reading Ø Basic computer skills Ø Strong interpersonal communication skills Ø Phone etiquette Ø Ability to prioritize Ø Ability to make change, handle money and process credit cards Ø Able to routinely lift, carry and move 70# Ø Ability sit and stand for long periods of time Ø Ability to coordinate with a team Ø Ability to adapt to in-house software Other Duties and Responsibilities Ø Other duties, responsibilities and activities may change or be assigned at any time with or without notice Expected Hours of Work Ø Full-time Ø Between the hours of 7am and 5pm Ø Weekend hours on occasion Equipment Used Ø Multi-line phone Ø Fax /copier/printer Ø Computer Ø Safety equipment Ø Key machine Ø Envoy machine Ø 2-way radio