Assistant Night Manager

Salary – £28529 plus Tronc Holiday – 28 days holiday, enhanced after 5 years of service. But there’s more... Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme.

UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme . Arora star employee recognition. Long service recognition award.

About us

Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of r estaurants and bars showcasing fresh international flavours . Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

A bit about what you will do... Assistant Night Managers in our team play a crucial role in overseeing the hotel's overnight operations, ensuring the highest standards are maintained across all departments. Being adaptable and ready to handle any situation. Their leadership and ability to perform under pressure are key in maintaining our exceptional service and safety for our guests.

Deliver and maintain exceptional levels of customer service. Ensure the security of the hotel throughout the night Conduct regular health and safety checks Manage and respond to any incidents or accidents involving guests or team members. Provide operational support to all departments as needed More about you... Excellent communication and interpersonal skills.

Exceptional attention to detail and a drive to maintain high standards . Strong leadership and motivational abilities. Resilience and a proactive approach to problem-solving. A smart and professional appearance. Micros and Opera PMS experience is a must . 5-star experience in a similar role would be a real advantage. Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.