Bilingual Dental Front Desk Team Member

Description Dental Receptionist / Front Desk Team Member Ruby Canyon Dental | Grand Junction, CO $17–$23 per hour | Full-Time + $2/hr Bilingual Differential (English/Spanish). Every patient experience begins with a first impression. _______________________________________________________________________________________________________________________________________ The receptionist plays a critical role in shaping that experience.

We are looking for someone who naturally creates warmth, professionalism, and calm from the very first interaction. Many patients walk into a dental office feeling anxious or vulnerable. The way they are welcomed can change their entire visit. This role is centered on hospitality, organization, and patient experience — not high phone volume.

_______________________________________________________________________________________________________________________________________ Position Overview This Dental Receptionist / Front Desk position focuses primarily on: Greeting and checking in patients Creating a welcoming and professional reception experience Coordinating scheduling and follow-up appointments Supporting insurance verification and patient documentation Maintaining smooth front office operations Phones are part of the role, but this is not a call-center environment.

The priority is in-person patient interaction and front desk leadership. _______________________________________________________________________________________________________________________________________ Key Responsibilities Patient Experience Welcome patients with warmth and professionalism Check in patients and verify demographic and insurance information Maintain a clean, organized, and polished reception area Assist with scheduling and appointment coordination Support patient communication and financial discussions when needed Help create a calm and positive environment Administrative & Insurance Insurance verification and updates Accurate data entry and record management HIPAA compliance Coordination with clinical team members _______________________________________________________________________________________________________________________________________ Who Thrives in This Role You would be a strong fit if you: Enjoy patient interaction and customer service Naturally smile and maintain strong eye contact Stay calm under pressure Are highly organized and detail-oriented Communicate clearly and professionally Take pride in representing the practice well Dental front office experience is preferred but not required.

Customer service, hospitality, or administrative experience is highly valued. _______________________________________________________________________________________________________________________________________ Qualifications High school diploma required Front desk, receptionist, or administrative experience preferred Dental office experience is a plus Knowledge of dental software is a plus Strong organizational and communication skills Bilingual (English/Spanish) strongly preferred Qualified bilingual team members receive an additional $2 per hour.

_______________________________________________________________________________________________________________________________________ Compensation & Growth $17–$23 per hour (based on experience and skill level) $2/hour bilingual differential Performance reviews with raise potential Opportunities for growth within the practice Stable full-time schedule _______________________________________________________________________________________________________________________________________ Benefits Paid time off Paid holidays Professional, team-oriented environment Supportive leadership Clear systems and expectations _______________________________________________________________________________________________________________________________________ If you believe first impressions matter and take pride in creating a welcoming, professional environment, we would love to meet you.

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