Family Peer Advocate

Description We have 2 full-time (35 hours/week) and 1 part-time (20 hours/week) openings! Ask about our sign on bonus! Family Peer Advocates provide one-on-one support to families and caregivers, helping them build skills, access resources, and become strong advocates for their children in home, school, and community settings.

Key Responsibilities

Build supportive, trusting relationships with families and caregivers through shared lived experience. Provide peer support services at program sites and in the community, based on family preference and needs. Help families understand and navigate mental health systems, schools, service providers, and community resources.

Empower caregivers to become advocates for their child and their family. Refer families to appropriate community services and supports. Maintain timely and accurate documentation in compliance with HIPAA and agency guidelines. Attend team meetings and trainings; contribute to a collaborative, culturally responsive, and trauma-informed workplace.

Promote family-driven, youth-guided principles and advocate for effective parent-professional partnerships.

Requirements

High school diploma or GED required. NYS Credentialed Family Peer Advocate preferred, or must be actively working toward credentialing through Families Together in NYS (required to maintain certification throughout employment). Lived experience as a parent or primary caregiver of a child with mental health, emotional, or developmental challenges.

Minimum of 2 years' experience working directly with families. Knowledge of the public mental health system. Experience with electronic health records preferred. Skills & Requirements: Strong communication skills (both written and verbal). Highly organized, with attention to detail and confidentiality. Ability to work independently and as part of a collaborative team.

Sensitivity and respect for diverse cultural and social backgrounds. Reliable transportation and ability to provide community-based services. Bilingual in Spanish a plus. Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint). Familiarity with Paylocity and EHR systems Ability to operate standard office equipment (scanner, fax, printer, etc.)

Pay: $22.00 - 24.00 per hour