Medical Receptionist

Join our friendly team in Buderim Private Hospital as a full-time Medical Receptionist. This role operates from Monday to Friday , with shifts between the hours of 6.30am-9.00pm . Overtime shifts on Saturdays and Sundays are also available. As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.

Your responsibilities

Greeting patients warmly and assisting with check-in procedures. Answering emails and phone calls promptly and handling inquiries professionally. Advising patients of preparation prior to relevant scans. Billing procedures – private, Medicare, workers compensation, DVA, hospital billing and private health fund billings.

Collaborating with clerical and technical staff, radiologists, and referrers. What we’re looking for: ✅ Previous experience in the medical industry, knowledge of medical imaging and/ or private insurers and Medicare billing would be highly advantageous. ✅ Clear verbal and written communication skills. ✅ Experience with interventional bookings and procedures.

✅ Ability to work in a fast-paced environment, the clinic services both the Hospital and Emergency Department. ✅ Strong organisational abilities to manage appointments and patient flow. ✅ Relevant reception experience. ✅ Confidence working across multiple screens and systems. What we can offer you: 🌱 Wellbeing benefits Fitness passport, including full gym access and a range of classes Supportive management that values your well-being 📚 Learning and development Comprehensive training to help you put your best foot forward in the role Career opportunities across our diverse Network Opportunity for position growth – gain more responsibilities with experience 🏠 Workplace Experience Collaborative and inclusive team Free parking onsite and street parking Lots of uniform options to suit your preferences at no cost to you with annual top ups 💵 Compensation Industry-competitive salary and benefits package Annual Remuneration Review With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network.

As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways. How to Apply: Ready to contribute to exceptional patient care? Click apply now. All applicants are required to upload a resume and cover letter.