Customer Service/Data Entry

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 60+ labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this opportunity at NDX Heumann Dental Lab in Topeka, KS, for a Customer Service/Data Entry.

The regular hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday, and subject to change as needed. National Dentex is growing the largest network of dental laboratories in North America and is looking for passionate people who want to grow with us. Click here to learn more about our welcoming culture!

Our focus is on a team-oriented atmosphere that fosters innovation, leading edge technologies, training and advancing the industry. What’s in it for you? A great career and benefits as well: Flexible schedule; Paid time off and holidays; Health, Vision, and 401(k) savings plan; Career advancement; Continuing education.

At NDX, we are dedicated to building a diverse, inclusive and authentic workplace, and if you are excited about this role, we encourage you to apply. You may be just who we are looking for! Do you enjoy working in a fast-paced team environment? Are quality and accuracy important to you? Looking for a career in the health-care field that doesn’t require a college degree?

National Dentex is currently hiring for a Customer Service/Data Entry position. What’s it like to work in Customer Service/Data Entry at National Dentex? Good Question! At NDX, we work with Dentists from all over the country to create dental products that help restore their patients’ smiles. Our Customer Service/Data Entry team members play a vital role in the quality assurance process of each case.

Our Customer Service/Data Entry receive, disinfect, organize, and complete an intake process cases that comes through our doors. This is essentially the vital first step that occurs before our technicians begin to craft the restorations for our clients. The position invoices routine information exchanges with operations personnel as well as NDX customers.

One more thing, we offer paid on-the-job training! Still interested?

Job Responsibilities

Record and schedule work on the computer after assisting in opening and inspecting cases. Distribute cases to appropriate department. Answer telephone, respond to inquiries and notify customers of delivery times when necessary. Other duties and responsibilities as requested by management.