Customer Service Representative

Shanghai, CNPosted Oct 14, 2026

Job description

To complement our team, we are looking for a customer- and teamoriented individual for our division Plasma Control Technologies at the Shanghai site as a Customer Service Representative For over 75 years, we have been following our curiosity. It drives us and has made Comet a leading Swiss technology company worldwide.

Curiosity and the spirit of research have allowed us to become and remain innovative. For a better and sustainable world. We develop and produce innovative high-tech components and systems based on X-ray and radio-frequency technology. Our developments make an important contribution to safer, more efficient and more sustainable production, mobility and communication.

In the Plasma Control Technologies (PCT) division, we manufacture specialized components that are required for the precise control of plasma processes and are used in the production of memory chips or touch screens for sensors, smartphones or tablets.

What you will do

Thoroughly understand all aspects of customer’s order tracking system responsible for overseeing daily order management from incoming order to goods delivery and billing Assist other team members to finish various tasks What you bring: (3-5 bulletpoints) Minimum 4 years Customer Service experience in high-tech work environment Bachelor degree preferred Fluent in both written and spoken English; Excellent skill in Office software- Microsoft Word, Excel and PowerPoint proficiency (graphing, trending, data analysis) SAP experience in Customer Service role Why join us?

Break new ground with us: Work on innovative solutions for global technical challenges Benefit from a work environment that supports your work-life balance Take part in Comet’s success through profit sharing Work with international colleagues and grow as a team Enjoy our diverse educational and career opportunities Access additional housing fund contributions and enhanced insurance coverage for you and your child We are curious about you and look forward to receiving your complete online application and will be happy to answer any questions you may have.

For this vacancy, we only consider direct applications. Submissions from recruitment agencies will not be considered. Comet Electronics Co. Ltd Comet Mechanical Equipment Co. Ltd. 1201 Guiqiao Road Building 10, 1st floor Jin Qiao Export Processing Zone 201206 Pudong, Shanghai China comet.tech/careers

Description copied from Comet's careers page. Read the full posting before you apply.

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