Sales Executive

The Sales Executive will play a critical role in expanding Nathan Claire Africa’s footprint in its markets. You will identify prospects, build relationships with decision-makers, and position Nathan Claire Africa’s Performance Engineering solutions as strategic enablers for business growth and customer experience improvement .

1. Sales & Business Development Develop and execute a strategic sales plan to achieve personal and team sales targets. Identify and prospect new opportunities across key sectors, with a strong focus on financial services, telecom, government, education, manufacturing, and retail . Build and maintain a robust sales pipeline through cold calling, networking, social media, and industry events . Conduct client needs assessments to understand challenges, particularly in system monitoring, observability, compliance, and operational efficiency . Deliver persuasive product presentations and software demonstrations . Prepare and present tailored proposals, quotes, and contracts . Negotiate terms and close deals to meet or exceed revenue quotas.
2. Client Relationship Management Build and nurture long-term relationships with key stakeholders and decision-makers. Serve as a trusted advisor , aligning software solutions (including observability platforms and monitoring tools) with client business goals. Manage the full sales cycle from initial contact through to handoff to the implementation/customer success team. Identify upselling and cross-selling opportunities within existing accounts.
3. Market & Product Knowledge Maintain deep knowledge of the company’s software solutions and observability/monitoring platforms (e.g., Dynatrace, AppDynamics, Datadog, Zabbix, Prometheus). Stay informed on market trends, competitor activities, and industry developments in East & West Africa, particularly in financial services digital transformation . Provide actionable client feedback and market insights to product and marketing teams.
4. Reporting & Administration Keep accurate and up-to-date sales activities, customer information, and pipeline forecasts in the CRM (e.g., Zoho). Submit regular reports and performance updates to the Sales Manager. Participate in weekly sales reviews and team sessions .
5. Cross-Functional Collaboration Work closely with technical pre-sales, product, and customer success teams to ensure a seamless client experience. Collaborate with marketing on sector-specific lead generation initiatives , especially targeting financial services and enterprise IT.

Requirements

Bachelor’s degree in Business, Marketing, Information Technology, or a related field . Experience: 3–5+ years of experience in B2B enterprise software sales . At least 2 years of experience in financial services software sales . Technical Knowledge: Strong understanding of observability platforms and enterprise monitoring solutions .

Solid grasp of the software development life cycle (SDLC) and IT infrastructure . Skills: Excellent communication, presentation, and negotiation skills. Proven ability to build credibility with executives, CIOs, CTOs, and IT leaders . Strong track record of meeting or exceeding sales targets . Personal Attributes: Self-motivated , target-driven, and able to work independently.

Regional Advantage: Familiarity with the East African business landscape and major industry players is a strong plus.