Massage Lead Trainer, Kohler Waters Spa

When you join Kohler, you can make your mark on an iconic brand. Together, we challenge the status quo, stretch our imaginations, put ideas to the test, and demand better for ourselves, our customers, and each other. Join our community of creators and difference makers to build a career of impact. Location: Kohler, WI Opportunity.

Our Kohler Waters Spa team at The American Club Resort offers more than 50 innovative spa services using the healing properties of Earth’s mineral-rich waters and is one of only 64 five-star spas worldwide. Join our world-class team of spa professionals and help our guests renew and recharge while they experience five-star living at its finest.

SPECIFIC RESPONSIBILITIES Serve as the department lead with weekly designated administrative time combined with service time. Supervise department staff – this includes performance feedback, goal setting, training and retraining, department staff meetings, and associate communication. Manage schedules/appointments of associates.

Conduct interviews, onboard new associates, conduct 90-day and annual performance reviews, and effectively performance manage associates. Assist in managing the department budget by providing data, reports, and documentation. Set sales goals for respective department and associates to help drive revenue in retail. When providing services, operate at or above Level 5 Therapist expectations or above.

Ensure all associates are meeting or exceeding the standards and expectations of their assigned roles. Serve on the Operations Team and participate in management training sessions and outside educational opportunities. This is a part-time role with shifts on weekdays & weekends between 8:30am and 10:00pm. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's experience, their education and work location.

It is the policy of Kohler Co. to provide equal employment opportunity to all individuals regardless of their race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, gender identity or expression, military status or any other characteristic protected by federal, state or local laws.

We are strongly committed to this policy and believe in the concept and spirit of the law. Kohler Co. is committed to assuring that: All recruiting, hiring, training, promotion, compensation, and other employment related programs and processes are provided fairly to all persons on an equal opportunity basis without regard to any characteristic protected by law; Employment decisions are based on merit and the principles of equal opportunity; Its applicants and associates with disabilities have equal access to its employment processes, including those implemented through information and communication technologies.

When requested and possible, Kohler Co. will provide reasonable accommodation to ensure qualified applicants and associates with disabilities receive equal employment opportunity in the operation of employment policies and processes. In addition, Kohler Co. complies with the Pregnant Workers Fairness Act (PWFA). It will provide reasonable accommodations to qualified applicants and associates to accommodate known limitations related to pregnancy, childbirth, or related medical conditions; It will provide reasonable accommodations for religious beliefs or practices where appropriate and in accordance with applicable law; and Associates and applicants will not be subjected to retaliation, harassment, intimidation, threats, coercion, or discrimination because they have exercised any right protected by law.

Kohler Co. believes in and practices equal opportunity. The Assistant General Counsel, Employment & Compliance, serves as the Equal Opportunity Coordinator for Kohler Co., and has overall responsibility for assuring compliance with this Policy. All associates are expected to support and uphold this policy. Kohler Co. maintains Affirmative Action Plans as required by and in accordance with applicable law.

Any questions regarding the Plans should be directed to the Assistant General Counsel, Employment & Compliance.