Front Desk Receptionist - Audiology

NORTHBEND MEDICAL CENTER Job Posting Job Title: Audiology Receptionist Department: Audiology Report To: Audiology Manager Hours of Work: Monday – Friday 7:30am to 4:30pm North Bend Medical Center is currently hiring a front desk receptionist for our Audiology department. Located in Coos Bay Oregon along the beautiful Southern Oregon coast.

North Bend Medical Center hosts over 100+ providers in a variety of specialties and 400+ employees. North Bend Medical Center is dedicated to providing opportunities for careers and making a difference in people’s lives with a strong desire to help others. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members.

The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at NBMC. We are committed to offering: Competitive wages Excellent medical, dental and vision insurance options Generous paid time off 401k + company contributions Team-oriented atmosphere that values each of our employees as individuals and their work-life balance.

Full Job description: Position Summary: Under the direction of the Audiology Manager the receptionist is responsible for the efficient operation of the front desk. Scheduling and greeting patients at the window and on the telephone, interacting with physicians and their office staff on a daily basis. Significant Duties: Handle multiple phone lines.

Schedule patients. Greet patients, verifying current information. Perform typing and other clerical duties as necessary. Pull schedules for manager and physicians as requested. Confirm patient appointments, advising of proper check-in procedures. Reschedule patients as necessary per manager’s request. Clean hearing aids and troubleshoot hearing aid problems (training provided).

Organize displays, take inventory, order supplies as needed. Field insurance coverage questions. Ordering, inventory and sales of hearing aid batteries. Field vendor calls and handle appropriately. All employees have a responsibility to comply with our organization’s policies and procedures, and the code of conduct. Other Responsibilities: The receptionist must be flexible: able to handle whatever tasks are required of them and performs other duties as assigned.

Qualifications

High school graduate or equivalent. Positive attitude. Ability to maintain strict confidence regarding patients and their care. Excellent interpersonal skills. Ability and skill required to manage difficult situations. Ability to maintain professional attitude and appearance. Ability to multi-task in an ever-changing environment.

Ability to use computer, fax, copier, multi-line phone. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all responsibilities and skills required for this position.