Front Desk Supervisor - Embassy Suites Las Vegas

Do you want to work for a great company with competitive benefits and pay? The Embassy Suites Las Vegas is looking to hire a Front Desk Supervisor. If you think you'd be a great addition to our team, please apply!

Benefits:

• Medical, dental, and vision offered after qualification period

• Competitive performance bonuses - potential for up to $700 monthly

• Employee discounts at Hilton Hotels worldwide

• 401k with match offered after qualification period

• Vacation time accrued based on hours worked

• Free parking

• Overtime pay for holidays worked. Ten holidays per year

Job Duties:

• Provide exceptional guest service to all hotel guests

• Provide training to front office staff as directed by Management

• Assigns duties to Guest Service Representatives and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures

• Greet and check guests into and out of the hotel

• Handle all guest requests and/or concerns in a professional and courteous manner

• Manage guest accounts by posting charges and handling cash and credit card

• transactions with accuracy

• Must be flexible in schedule: Positions could be mornings or nights, including weekends and Holidays

• Answer phones

Job Requirements:

• Must be able to stand for extended periods of time

• Be outgoing and friendly

• Must have some supervisory experience

• Some customer service experience required, preferably in a hotel setting