Slot Attendants

Positively impacts the Casino guest experience, by providing warm and courteous service during interaction. Rates slot players and ensure the continuous operation of all slot machines. Main Duties & Responsibilities:

• Ensures a complete understanding of and adheres to policies within the Employee Handbook, Department’s Operational Manual and Gaming Regulations.
• Maintains a sound knowledge of the company’s facilities and related services.
• Ensures a complete understanding of and adhere to the company’s fire and safety procedures.
• Maintains confidentiality of information received at all times.
• Ensures that every guest encountered experiences our warm and friendly Bahamian culture and achieve a minimum of 80% ASAP observation scores.
• Solicits and captures all relevant information (telephone number, date of birth and e-mail) of Slot Players through sign-ups.
• Ensures the continuous operation of slot machines and proper functioning of devices such as radios and hand helds at all times.
• Routinely rotates assigned zones and observes the action of players and functioning of machines. Assist guests and/or alert Supervisor of any malfunction.
• Ensures every guest who signs up for the Free Daily Slot Tournaments experience a fun-filled and positive atmosphere.
• Answers attendants/service light on the slot machines promptly.
• Determines problems with machine, whenever possible before opening machine.
• Completes “M.E.A.L.” card each time a machine is opened (see operational manual for procedures.)
• Ensures that the assigned ACSC System Access Card is properly inserted into the card reader and registered with the system before opening the slot machine door.
• Assists novice players in understanding how to play various slot machine games.
• Ensures Jackpots are completed within the designated time limit. (See Slot Operations Manual for details)
• Performs other reasonable duties as may be requested by Management. The Company operates a twenty-four (24) hour business. Therefore, you will be rostered to work shifts, which may change from time to time. I have read and understand the duties required of me and will adhere to and perform them as required. Required Qualifications: Minimum of a High School Diploma Ability to obtain a Gaming Board License for the Casino Excellent interpersonal skills Knowledge of the computer Excellent communication skills (written and oral) Why join Atlantis? Join a world-class resort where exceptional service, teamwork, and career growth come together. At Atlantis, you'll have the opportunity to make a meaningful impact while building your skills in a dynamic and rewarding environment.