AVP, Compliance Monitoring, Testing and Member Response

The AVP, Compliance Monitoring, Testing and Member Response leads Tower Federal Credit Union’s (Tower) compliance monitoring and testing program and the member complaint program. The incumbent develops the annual risk-based monitoring and testing plan, oversees the design and execution of testing scripts, evaluates results, and partners with business units to develop and track management action plans through remediation.

This position provides reporting to the VP, Compliance, senior management, the Compliance Committee, and the Board of Directors, and is responsible for hiring, supervising, and developing a team of Compliance Analysts.