IT Administrative Support

Position Summary

The IT Administrative Support role provides day-to-day technical and administrative assistance to ensure smooth IT operations across the organization. This position is ideal for an entry-level candidate seeking to build hands-on experience in IT support, equipment management, and operational administration.

Key Responsibilities

IT Equipment Setup & Support Configure and maintain computers, monitors, printers, peripherals, and other IT equipment. Troubleshoot basic hardware and software issues. Assist with inventory tracking and asset management of IT devices. New Hire Onboarding Support Prepare and deploy computers and equipment for new employees.

Set up user accounts, email access, and required system permissions. Coordinate onboarding activities with HR and department managers. Administrative & Operational Support Review vendor invoices for basic accuracy and completeness. Maintain IT-related records, documentation, and filing systems. Assist with purchase requests, equipment orders, and vendor communications.

Support routine administrative tasks to ensure efficient IT department operations.

Qualifications

High school diploma or equivalent required; Associate degree in Information Technology or related field preferred. Basic understanding of computer hardware, software, and Microsoft 365 applications. Strong organizational skills and attention to detail. Ability to manage multiple tasks and meet deadlines. Effective verbal and written communication skills.

Positive attitude, willingness to learn, and customer-service mindset. Bilingual in Korean and English required Preferred Qualifications Previous internship, coursework, or part-time experience in IT support or administration. Familiarity with Windows operating systems, Microsoft 365, and basic networking concepts. Experience supporting end users in a business environment is a plus.