Loan Support Officer

GENERAL SUMMARY

Following established policies and department procedures, support Loan Officers in client service and loan processing. Assist in monitoring and training assistant-level staff.

DIRECT REPORTS

This position has no direct reports.

ESSENTIAL FUNCTIONS

Support the lending team’s client service and loan processing. Coordinate with internal and external units (e.g., loan documentation department, loan servicing department, title, escrow, borrower, broker) to close commercial loans. Provide quality client service and follow up on outstanding items. Prepare required disclosure information within designated time frames. Ensure compliance with Bank, regulatory and credit requirements with emphasis on quality client service while adhering to given deadlines Assist with ment