Regional Collections Manager

Regional Collections Manager Job Description Regional Account Manager / Collections Leader Superior Auto and SAC Finance Salary: $50,000 annually, plus a monthly incentive opportunity of up to $640 Additional support: Company vehicle and fuel provided for territory travel Are you ready to grow from leading one team to influencing several locations?

Superior Auto and SAC Finance are looking for a Regional Collections Manager to strengthen collections performance across a territory of dealerships in Eastern Ohio. This is an excellent next step for a collections supervisor, branch manager, customer service manager, assistant district manager, or strong location leader who is ready for broader responsibility.

What You Will Do

Manage collections performance across an assigned territory of dealerships. Travel to dealerships regularly to coach General Managers and Account Representatives. Work directly with customers while supporting the collection efforts of dealership teams. Provide most of the hands-on collections training for Account Representatives while partnering with General Managers to reinforce expectations.

Coach teams on customer conversations, payment arrangements, follow-up, documentation, and account management. Guide payment plan and repossession recommendations using sound business judgment and consistent practices. Develop action plans for locations that are off track and follow up until performance improves. Reinforce company policies, compliance expectations, and accountability throughout the territory.

What We Are Looking For

At least three years of successful leadership, coaching, or performance management experience. Experience in collections, consumer finance, banking, credit, customer service, automotive, rent-to-own, wireless, retail operations, or a similar results-driven business. Experience leading a team, branch, department, or location, with the readiness to expand your influence across several locations.

The confidence to coach managers, address performance gaps directly, and build credibility without relying on formal authority. A record of improving measurable results while maintaining strong customer relationships. Comfort reading reports, identifying trends, setting priorities, and turning information into clear next steps.

Strong communication, organization, follow-through, and accountability. The ability to travel throughout the Eastern Ohio territory and complete occasional overnight travel during training.

What We Offer

Company vehicle and fuel provided for territory travel. Paid training to learn our business, portfolio, systems, and field operations. No Sundays or late-night retail hours. Paid vacation, holidays, birthday, sick, and personal days. Medical, dental, and vision insurance. 401(k) with company match. Automotive experience is not required.

If you have successfully led a collections, customer service, branch, or location team and are ready to take the next step into multi-location leadership, we encourage you to apply. Include shift schedule Not Included Include budgeted hours Not Included