Parent Navigator

Job Details: Job Location: 85 Willow Street, New Haven, CT

• New Haven, CT, Position Type: Full Time, Education Level: High School, Salary Range: $20.00 - $23.00Hourly, Job Category: Nonprofit
• Social Services, At Communi. Care, we believe families thrive when they have access to the support, resources, and advocacy they need to succeed. We are dedicated to strengthening children, families, and communities through compassionate, person-centered services that empower individuals to achieve their goals. We are seeking a Parent Navigator to join our Child & Family Services team. This rewarding role provides direct support, advocacy, and guidance to families throughout the Greater New Haven area, helping them navigate community resources, strengthen natural supports, and build pathways to success. If you are passionate about helping families overcome barriers and connecting them to meaningful services, we encourage you to apply. This position is full-time, 37.5 hours per week.

What You'll Do

As a Parent Navigator, you will serve as a trusted partner to families, helping them identify strengths, access resources, and advocate for their needs within various service systems.

Your responsibilities

Build supportive relationships with children, families, and caregivers. Collaborate with Family Support Specialists, families, and other community supports. Assist families in accessing community resources and services throughout the Greater New Haven area. Help develop strength-based, family-driven plans of care. Advocate for children and families across educational, healthcare, and community service systems.

Educate, mentor, and empower families to become active participants in their own care plans. Transport clients when necessary and perform community-based outreach.

What You'll Bring

Required Qualifications High school diploma or equivalent. Minimum of three years of experience working with families. Knowledge of community resources and social service systems. Strong communication, engagement, and documentation skills. Ability to work independently and collaboratively as part of a team. Strong organizational and time management skills.

Ability to work occasional evenings and weekends based on family needs. Valid driver's license, reliable transportation, and an acceptable driving record.

Preferred Qualifications

Bilingual Spanish-English skills. Experience working within family support, behavioral health, child welfare, education, or community-based services. Familiarity with strength-based and family-centered approaches to care.

What We Offer

The anticipated salary range for this position is $20-$23. Actual compensation offered will be determined based on a variety of factors including relevant skills, experience, qualifications, certifications, and internal equity considerations. Communi. Care offers a comprehensive benefits program including medical, dental, and vision insurance, paid time off, company-observed holidays, a retirement savings plan, and other fringe benefits.

Benefit eligibility may vary based on position, schedule, and applicable plan or policy requirements. Join Our Team If you're passionate about supporting families, advocating for children, and helping individuals access the resources they need to thrive, we'd love to hear from you. Apply today and become part of a team making a lasting impact in our community.

Communi. Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, military or veteran status, disability, genetic information, marital or civil union status, or any other protected characteristic under applicable federal, state, or local law.

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