Automotive Service Advisor | Heritage Toyota Harrisburg

Job Description Our busy Service Department is expanding, and we’re looking for a motivated Service Advisor/Service Writer who is passionate about customer service, enjoys a fast-paced environment, and knows how to keep both customers and technicians moving in the right direction. If you’re ready to take your automotive career to the next level with a growing team, we’d love to meet you!

Experience Everything Mile. One has to Offer:

• Competitive compensation with unlimited earning potential
• Great opportunities for career advancement
• Positive, success-driven work environment
• Training and mentoring opportunities Our Mile. One Employee Advantage: Mile. One believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. Mile. One offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. Mile. One Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the Mile. One Support Fund: by Employees, for Employees, the Next. Mile Scholarship Program, an Employee Assistance Program and more. Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs. Service Advisor Responsibilities:
• Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• Schedule and manage service appointments and service estimates
• Address and resolve customer complaints Service Advisor Qualifications: -3+ years of dealership Service Advisor experience preferred
• Prior experience in automotive service writing, preferred
• Working knowledge of basic car functions, characteristics, and operations
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematical skills Mile. One Autogroup is an equal opportunity employer and maintains a drug-free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications. Certain positions require the use of mobile-based authentication to access Mile. One systems, applications, or information. Employees in these positions must be able to meet Mile. One’s applicable technology and information security requirements, which includes access to a compatible mobile device and the use of Mile. One-approved authentication or security applications. HEGE123 Service Salary Range Heritage Toyota Harrisburg Post Internally and Externally Zip Code 17112