Admissions Receptionist

QUALIFICATIONS

Education

High school diploma or GED Reading and writing skills required Experience/Skills One year experience in admitting office with switchboard/communications system Knowledge of admitting/business office/health care environment Can correctly type 30 words per minute Computer literate Data entry experience Committed to “cross training” philosophy for all assigned tasks Committed to customer satisfaction in responding to all patient/customer inquiries (internal customers) Works well with stress from patient dissatisfaction with registration process Ability to use office equipment Works independently with little supervision Ability to work under pressure with time constraints Ability to concentrate Required Licenses/Certifications N/A Working Conditions Clean, well-lit working environment ROUTINE RESPONSIBILITIES Registration Registers patients effectively through Meditech Understands Meditech functionality and registers different account types accurately Understands pre-registration for prior date of service process Finance/Insurance Ensures appropriate steps have been taken prior to completing registration process Completes registration process ensuring: Pre-certification is completed Appropriate consents are signed Adherence to medical compliance for Medicare patients Self-pay policy is followed Completes HPE applications when appropriate Schedules financial navigation appointments as needed Collects payments for services rendered as needed Collects payments from patients paying previous bills Keeps account of petty cash per each shift Behavioral/HIPPA Standards Interacts professionally with patients, visitors, vendors, and volunteers Assists guests Maintains confidentiality of guests, patients, and all SCCH employees Displays professionalism and courtesy with peers Reporting/Switchboard Completes appropriate daily logs and files paperwork accordingly Completes checklists for each shift Answers and logs phone calls as needed per department policy Pages on-call staff as needed per department policy Announces Safety Briefing Meetings and 2:00pm Quiet Time.

Part Time/Day Shift 40 hours/Biweekly