Guest Room Attendant/Housekeeper

We're Hiring

Guest Room Attendant - Hotel Housekeeping

Location: Harrah's Casino & Resort, Cherokee, North Carolina

Pay: $15.00 per hour + overtime + incentive pay for additional rooms cleaned, etc.

Top Benefits

** • Low-cost employee housing available* **

• Free transportation to and from work

• One-way travel cost (airfare or bus fare) covered + transportation to arrival point from worksite

• Medical, dental, vision, life insurance and Short-term disability

• Paid holidays and vacation

• Professional growth opportunities

• Positive, team-oriented work environment

About the Role

For over 30 years, The Burks Companies (TBC) has been a leader in Integrated Facilities Management (IFM), specializing in maintenance, controlled environment support, cleaning services, and other facility support services.

The Burks Companies, Inc. (TBC) is hiring full-time Room Attendants / Housekeeping Staff to join our hospitality team at our Harrah's Casino & Resort in Cherokee, North Carolina location. This role is essential to maintaining the highest standards of cleanliness and creating exceptional guest experiences in luxury and high-profile facilities.

Position Summary

Guest Room Attendants ensure rooms are clean, organized, and well-maintained according to luxury brand standards. This role plays a key part in creating a comfortable and welcoming environment while delivering outstanding guest service. Overtime available.

Key Responsibilities

• Perform detailed cleaning tasks in guest rooms (approximately 15 rooms per shift), including making beds, changing linens, sanitizing bathrooms, dusting furniture, and maintaining overall cleanliness.

• Ensure rooms are fully cleaned, stocked, and presented to required standards.

• Identify and promptly report any room discrepancies or maintenance issues to the supervisor to ensure a smooth guest experience.

• Respond to guest requests professionally and courteously.

• Follow all required safety and standard operating procedures.

• Maintain a friendly and positive attitude throughout the shift.

• Serve as a role model for other TBC employees.

Requirements

• Must be legally authorized to work in the U.S. and provide proof of eligibility.

• Age: 21 or older.

• Ability to lift up to 50 lbs and perform physical tasks (bending, kneeling, stooping, and standing for extended periods).

• Must be able to work with various cleaning tools and chemicals while following all safety and hygiene standards.

• Strong customer service skills.

• Previous housekeeping or hospitality experience preferred.

• All positions are subject to background and employment verification.

Education & Experience

• High school diploma or equivalent preferred.

• Six months of housekeeping experience is a plus.

Schedule

• Full-time position > 8:00 a.m. - 4:00 p.m.; schedule may vary.

• Must be able to work weekends and holidays.

• Minimum one-year commitment required.*

*** *If employment ends before one year, the employee may be responsible for reimbursing applicable relocation or travel expenses (e.g., airfare, bus fare, transportation, housing). ***

Why Work With Us?

We offer competitive pay, comprehensive benefits, and a supportive work environment. Our team is diverse, and we have a strong track record of internal promotions. If you're energetic, detail-oriented, and ready to make a difference, apply today!

Apply Now via our q uick, mobile-friendly application or visit our San Juan, PR office to speak with our recruiting team.

Equal Opportunity Employer