Counter Team Members - Tatte Charles St (CAFÉ REOPENING)
$24k to $30k
Against the Boston typical range
Job description
Our Front of House team members create exceptional guest experiences through genuine hospitality. Counter Team Members welcome guests, share knowledge of our handcrafted food and beverages, operate the point-of-sale system, and help maintain a clean, organized, and inviting café.
KEY RESPONSIBILITIES
Welcome guests with warm, genuine hospitality and provide exceptional customer service Help guests navigate the menu by answering questions and making recommendations Develop and maintain comprehensive knowledge of Tatte's coffee, bakery, and savory offerings Accurately take guest orders using the point-of-sale system Follow all product preparation and packaging standards Deliver food and beverages to guests Maintain clean, organized, and well-stocked café stations Support overall café cleanliness and visual brand standards Follow all food safety, sanitation, and company policies and procedures Perform other duties as assigned QUALIFICATIONS & EXPERIENCE Warm, engaging, and welcoming communication skills Passion for hospitality and creating exceptional guest experiences Desire to help where needed and work as part of a team Commitment to living Tatte's core values and delivering on our mission Flexibility to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays Previous customer service or café experience is preferred but not required ESSENTIAL FUNCTIONS / WORKING CONDITIONS Strong communication skills to warmly engage with guests and team members Ability to work in a fast-paced environment Ability to grasp and reach overhead Ability to lift, move, and carry 50 pounds or more Ability to stand and work on your feet for 8 or more hours per shift OUR BENEFITS & PERKS Competitive Pay: $11.
75–$14.25/hour, depending on experience, plus tip share (typically $10–$15/hour) Health, dental, and vision insurance 401(k) with company match Paid vacation for full-time team members Paid sick time Flexible schedules with no late nights 50% meal discount and 2 free beverages per shift Free mental health support Free Employee Assistance Program (EAP) An inclusive community that offers potential for growth Learn more about us at tattebakery.
com. Join us on our journey to create something special! Please note that Tatte is an E-Verify employer.
Description copied from Tatte Bakery & Cafe's careers page. Read the full posting before you apply.
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