Sales Administrator

The General Administrator will provide effective administrative and customer service support to the sales team. The role will involve preparing quotations and customer orders, interpreting technical drawing packages, maintaining accurate records and schedules, and liaising with customers to resolve queries, advise delivery dates and ensure a high level of service.

The successful candidate will be highly organised, detail-oriented and confident working with technical information, with the ability to manage multiple tasks and meet deadlines in a busy environment. Core Duties and Responsibilities Prepare accurate and timely quotations from customer drawing packages, specifications, lists, emails and, where required, telephone enquiries.

Review and interrogate customer drawing packages, including sorting and managing large quantities of technical information and paperwork. Read and interpret technical drawings to ensure quotations and orders are prepared accurately. Liaise with customers to clarify requirements, resolve queries and obtain any additional information required to progress quotations and orders.

Prepare customer orders and print job cards accurately and efficiently. Update and maintain rolling production line schedules. Maintain accurate filing systems and ensure all relevant customer and job information is recorded and easily accessible. Use Microsoft Dynamics, Excel, Outlook, Teams and other relevant systems effectively to support day-to-day sales administration.

Work closely with the sales and production teams to ensure information is communicated accurately and in a timely manner. Ensure all quotations, orders and associated documentation are completed to a high standard and within required deadlines. Provide general administrative support to the sales team as required. Undertake additional responsibilities within the accounts department during busy periods.

During quieter periods, take a proactive approach to identifying work to ensure a productive workload is maintained. General Responsibilities All employees are expected to conduct themselves in a professional and courteous manner at all times and to comply with the employer's policies, procedures and standards. All staff are expected to contribute to maintaining high levels of customer service, quality and professionalism across the business and to work collaboratively with colleagues to support the overall success of the company.

Requirements

Eligibility Requirements Applicants must have the unrestricted right to work in the UK and be able to take up employment without visa sponsorship. Applicants must have recent and relevant UK employment history. The successful candidate will ideally have: Previous experience in a sales administration, technical administration or similar role.

Experience of reading and interpreting technical drawings. Strong administrative and organisational skills, with the ability to manage large volumes of information and paperwork. Good working knowledge of Microsoft Excel and Outlook. Experience using Microsoft Dynamics or similar business management/CRM systems. Excellent written and verbal communication skills.

Strong attention to detail and a high level of accuracy. The ability to work effectively under pressure and meet tight deadlines. A proactive and self-motivated approach to work. The ability to work independently while also contributing positively to a team. A reliable and dependable approach. A flexible attitude and willingness to work additional hours when required.

A commitment to maintaining high standards of quality and customer service.

Benefits

Monday to Friday, 8:00am–5:00pm, with a one-hour unpaid lunch break. Annual Leave: 25 days plus bank and public holidays. Pension: 3% employer contribution and 5% employee contribution.