HR and Benefit Specialists, Coordinators and Assistants

What You’ll Do: Coordinate Core Operations: Process transactions for healthcare, life insurance, and pension and retirement plans. Deliver Exceptional Service: Serve as the trusted contact for employees, retirees, and beneficiaries via phone, email, and in-person consultations. Excellent customer service skills are a must.

Ensure Compliance: Review case files for accuracy and compliance with plan documents and standard operating procedures. Collaborate Across Teams: Partner with HR leadership, benefits analysts, and healthcare vendors to resolve inquiries efficiently. Maintain Confidentiality: Handle sensitive personal, medical, and financial records with strict privacy standards.

Requirements

Experience: 1–3 years of professional HR office experience (benefits experience strongly preferred). Communication & Care: Strong verbal/written communication and customer service skills. Tech Skills: Proficiency in Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint). Problem-Solving & Detail: Ability to spot discrepancies, route cases accurately, and manage multiple priorities in a fast-paced environment.