685_Manager Product Development(Dot Net)

MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES Development Governance & Standards Ensure staff engineers adhere to HCA Healthcare development standards, policies, and procedures, including secure coding practices and mandated application development tools. Enforce best practices for code management, version control, and documentation across all development efforts.

Project & Delivery Management Lead and manage software development projects from initiation through production deployment, overseeing the full lifecycle including planning, elaboration, development, testing, and release. Ensure project milestones, timelines, and quality expectations are consistently met. Code Quality & Testing Ensure all developers perform unit testing and actively participate in peer and code reviews to maintain high-quality, maintainable, and secure codebases.

Promote accountability for code quality and continuous improvement across teams. User Support & Troubleshooting Provide advanced technical support and troubleshooting, working directly with end users at all organizational levels. Proactively identify and resolve application issues to enhance overall user experience and system reliability.

Performance Measurement & Process Improvement Establish baseline Key Performance Indicators (KPIs) and operating metrics to assess the effectiveness of technology adoption before and after implementation. Identify and implement process improvements to enhance adoption, efficiency, and scalability, including adding, modifying, or eliminating processes as needed.

Training & Enablement Conduct training sessions and ensure appropriate technical and process training is delivered to support successful adoption of new tools and technologies. Foster a culture of continuous learning and skills development. Software Development Lifecycle (SDLC) Leadership Lead the Software Development Lifecycle (SDLC) for initiatives aimed at stabilizing, enhancing, and expanding the capabilities of the CARD team.

Ensure consistent execution of development methodologies and delivery standards. Product Ownership & Requirements Management Partner with product owners and business stakeholders to gather and refine requirements. Author and manage user stories with clear acceptance criteria, prioritize backlogs, accept or reject completed work, and remove delivery roadblocks.

Coordinate closely with other technical teams to ensure seamless integration and delivery. Team & Staff Management Manage all personnel involved in the software development lifecycle, including developers, business analysts, quality assurance professionals, and support staff. Provide ongoing coaching, performance feedback, and professional development guidance.

Application Support & Service Delivery Oversee ongoing application support operations, ensuring support tickets are assigned appropriately and resolved in alignment with defined SLAs. Monitor support performance and drive continuous service improvement. Agile Transformation & Advocacy Champion and implement Agile development principles across the CARD department and with broader HCA Healthcare stakeholders.

Continuously improve development processes, collaboration, and delivery outcomes through Agile best practices. Technology Evaluation & Collaboration Collaborate with HCA Healthcare architects to evaluate proposed innovative technologies for technical fit, scalability, and organizational alignment. Partner with corporate leadership, divisional leaders, clients, and project managers to plan, staff, and deliver application enhancements successfully.