Community Engagement - Operations Manager

The Operations Manager will be responsible for developing and monitoring agency and programmatic systems to ensure compliance with regulatory and agency requirements and documentation control. The OM will be the Department Director’s primary support for all programmatic needs. This role will serve as a key point of contact and a key resource between department constituents, people, staff, families, other SEEC departments and programs, and Coordinators of Community Services.

The OM will support the department by coordinating Person Centered Planning (PCP)’s meetings, ensuring the completion of the PCP in our ICM and LTSS databases, doing regular quality audits of program data (PCP implementation, Medicaid redetermination, training compliance, attendance and billing.