Regional Credit Manager

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years.

At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary

Reporting to the Director of Credit Services, the Regional Credit Manager leads the company’s credit functions for assigned business units, manages credit risk, supports profitable sales growth, and optimizes working capital. This role works cross-functionally to deliver consistent, efficient, and customer-oriented credit processes, enforcing strong governance and financial discipline.

The Regional Credit Manager will lead a team of Credit Analysts and Credit Administrative Assistants. Exciting work you will do: The essential duties and responsibilities of the Regional Credit Manager will consist of, but are not limited to, the following: As a leader, model the following behaviors with your team: Provide leadership, direction, growth, and mentoring for a multi-state credit team Adhere to our company values of Success Beyond the Sale, Partnership as a Promise, We Do What We Say, Legacy of Impact, and Purpose-Driven Progress Invest in self-growth through participating in continuous improvement, learning, and development Manage credit risk across the assigned regional customer portfolio, including evaluating creditworthiness, establishing appropriate credit limits, and monitoring credit exposure to mitigate financial risk Manage regional collection activities in alignment with established strategy, including prioritizing delinquent accounts, directing customer outreach, and managing appropriate escalations Apply working knowledge of lien statutes, bankruptcy requirements, and sales tax regulations in managing customer accounts, including overseeing the lien process and determining when appropriate action is required Manage receivables performance for the assigned region, with a focus on improving days sales outstanding (DSO) and reducing aging balances Balance credit risk with customer and business needs, exercising sound judgment to support strong customer relationships while protecting the company’s financial interests Prepare reports for management review Collaborate with Sales to streamline customer onboarding and credit processes Travel to regional locations to support sales alignment Ensure adherence to established credit policies, internal controls, and documentation requirements across the assigned region Other duties as assigned undefined Competencies you possess: Customer Focus Results, Action Oriented Accountability and responsibility Teamwork and collaboration Developing Talent Managerial Courage Building Team Morale Awareness of the needs of others Establishing Relationships Delegating Responsibility Planning and organizing Priority Setting Decision Quality What you’ll need: Work Experience : 5 years’ experience in credit, AR or financial risk management; 2 years of leadership experience Education: High school diploma or equivalent Analytics/Computer Skills: Proficiency with Microsoft Office Suite; strong knowledge of credit policy, financial analysis, and receivables management; ability to balance risk with sales and customer needs; strong business judgment; ability to assess and implement technological tools to aid in collections and AR management; possess a general understanding of lien statuses, bankruptcy laws and state sales tax rules Organization Skills: Highly organized detail-oriented; ability to work in fast-paced, continuously evolving, and at times ambiguous, environments Cross-functional skills: Ability to work well cross-functionally, while driving teams to timely consensus provides excellent internal and external customer service; maintains a level of approachability to build relationships across teams; financial acumen, strong collaboration Communication Skills: Strong verbal and written communication skills Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Ability to see, talk and hear Ability to sit for 8 hours a day Physical Environment: Normal office environment Travel: Travel as needed to engage with team and sales Skills we prefer but don’t require: Experience: 7 years’ experience in credit, AR or financial risk management; 3+ years of leadership experience; experience with credit/AR systems and analytics tools; experience managing multi-location teams The Kendall Group is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.