DevOps Engineer

DevOps Engineer Contract- 1 year (renewable) | Mexico City | Hybrid (3 Days Onsite) As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS, cloud, and on-premise environments. You will play a key role in CI/CD implementation, infrastructure automation, environment management, and production reliability, working closely with development, QA, and client-facing teams.

Key Responsibilities

CI/CD & Release Engineering Design, implement, and maintain CI/CD pipelines to support continuous integration, testing, and deployment across multiple environments Ensure pipeline stability, performance, and reliability , minimizing build failures and delays Implement automated build, packaging, and deployment processes Enforce version control best practices (branching strategies, tagging, artifact management) Support release cycles, including validation, smoke testing, and rollback strategies Automation Plan & Code Templates stored in Git repositories alongside application code, allowing template updates to be version-controlled, code-reviewed, and tracked Automate environment provisioning, configuration, and upgrades Build reusable automation components to improve scalability and consistency Reduce manual operations through process automation and scripting Environment & Platform Management Deploy and manage MX environments across development, testing, and production stages Handle environment lifecycle: Provisioning Configuration Upgrades & patching Decommissioning Ensure environments are standardized, reproducible, and compliant Support multi-client and multi-environment setups in SaaS or hybrid models Monitoring, Observability & Reliability (SRE mindset) Implement and maintain: Monitoring Logging Alerting Ensure end-to-end observability of platforms and pipelines Perform root cause analysis (RCA) on incidents Contribute to improving system reliability, SLAs, and operational KPIs Data & Environment Operations Manage environment data lifecycle: Data provisioning Data masking for non-prod environments Data sampling and reduction Support database operations: Migration Sanitization Reconciliation Ensure compliance with security and data governance requirements Incident & Support Management Act as a technical escalation point for environment and platform incidents Troubleshoot complex issues across infrastructure, pipelines, and environments Coordinate with support and product teams for resolution Ensure proper documentation and knowledge sharing Collaboration & Delivery Enablement Collaborate with: Development teams (integration into CI/CD pipelines) QA teams (test automation and environment consistency) Product teams (release readiness and constraints) Client teams (technical coordination and delivery) Contribute to smooth delivery across project lifecycle Continuous Improvement & Best Practices Promote DevOps principles: Automation-first Continuous integration & delivery Shift-left testing Identify inefficiencies and propose improvements Contribute to: Internal tooling Documentation Standardization efforts Share knowledge and support onboarding of new team members Required Skills & Experience Technical Skills CI/CD tools: Jenkins, GitLab CI, Azure DevOps Version control systems: Git (advanced usage) Proficiency in template engines, specifically Free.

Marker (FTL) Scripting: Shell, Python, Groovy Operating systems: Linux/Unix Cloud platforms: AWS (preferred), Azure/GCP is a plus Databases: RDBMS (Oracle, PostgreSQL, or similar) DevOps & Platform Expertise Experience building and operating CI/CD pipelines in complex environments Knowledge of monitoring and observability tools Exposure to SaaS / distributed architectures Soft Skills Strong analytical and troubleshooting skills Ability to work under pressure in production environments Clear communication with both technical and non-technical stakeholders Team-oriented with strong collaboration mindset Proactive and continuous improvement mindset Experience 1-2 years of experience in DevOps, CI/CD Hands-on experience in production or client-facing environments preferred Education: Bachelor's degree in a related field required