Head of Commercial Operations Business

Job Description – Head of Commercial operations business Role Overview We are seeking a dynamic leader to spearhead the creation and growth of our commercial operations business. Starting with Life Sciences and expanding into broader industries, the Head of Commercial operations Business will architect a technology‑enabled commercial services model that challenges the status quo, simplifies complexity, and delivers scalable impact.

This role demands a go‑getter who thrives on cross‑industry learning, leverages cutting‑edge platforms, and transforms commercial processes into engines of efficiency and growth.

What You Will Do

Establish and grow the commercial operations business, beginning with Life Sciences and expanding into adjacent industries. Champion Technology : Leverage advanced commercial platforms (e.g., Salesforce Marketing Cloud [SFMC], Veeva, Agility) and other industry‑leading tools to drive efficiency and innovation. Cross‑Industry Learning : Extrapolate insights from one sector to another, ensuring solutions are adaptable and scalable.

Simplify Complexity : Dissect complex commercial challenges and design technology‑based solutions that are practical, measurable, and transformative. Challenge the Status Quo : Drive change by questioning existing models and introducing bold, technology‑driven approaches. Collaborate & Influence : Partner with leadership across technology and medical businesses to align commercial initiatives with organizational vision.

Lead with Agility : Build and guide a high‑performing team, fostering a culture of experimentation, accountability, and rapid iteration.

Who You Are

10+ years in commercial operations leadership roles, with a proven track record of building scalable business models. Technology Depth : Hands‑on expertise with platforms such as SFMC, Veeva, Agility, Hub. Spot, Oracle CX, SAP Customer Experience, Adobe Experience Cloud, and Microsoft Dynamics 365. Innovation Track Record : Known for leveraging technology to reimagine commercial processes and deliver measurable outcomes.

Pragmatic Visionary : Able to balance bold ideas with operational execution, simplifying complexity into actionable solutions. Cross‑Industry Mindset : Comfortable applying learnings across diverse industries, not limited to Life Sciences. Leadership Style : Go‑getter, resilient, and unafraid to challenge conventions while inspiring teams and stakeholders.

Stakeholder Management : Skilled at influencing across technical, commercial, and executive audiences. Why This Role Matters This role is pivotal in shaping the future of our organization’s commercial footprint. By embedding technology at the core of commercial operations, the Head of Commercial Operations Business will ensure that every process is not only efficient but transformative — redefining how industries engage, transact, and grow.