Receptionist

Join our fabulous team at Ballymascanlon Hotel & Golf Resort as a Front Office Receptionist. The receptionist role is an exciting role that involves providing our guests with top customer service and completing administration tasks to ensure the smooth running of the Front Desk function.

About Us

The Ballymascanlon Hotel is a four-star property set on 130 acres of beautiful parkland, this impressive Victorian House forms the heart of this Hotel. It is one of the most remarkable historical estates in Ireland dating back to 833 A.D. As part of the TMR Collection & under the guidance of Windward Management, Ballymascanlon Hotel & Golf Resort offers great opportunities for growth & progression in your hospitality career.

Role & Responsibilities All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards.

Your role

To complete duties as requested by the Front Office Manager. Completing Front Office Receptionist duties Completing Check-ins & check-outs following hotel procedures To ensure security checks are completed on a nightly basis To promote a helpful and professional image at all times and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude To ensure all room service calls are handled quickly and efficiently To maintain the upkeep and appearance of the lobby and main hotel entrance To perform light cleaning of the hotel entrance by picking up litter and emptying ashtrays & sweeping

Requirements

The ideal candidate will possess a minimum of 1 year experience in a customer service role. The ideal candidate must be available to work shifts through the night during the week, weekends and public holidays. The ideal candidate must be able to work five days per week. Perks & Benefits of working at Ballymascanlon Hotel & Golf Resort We offer the below to all our team members: A welcoming & supportive team environment Opportunities for development within the Hotel & wider Windward Group Meal on duty Refer a friend scheme Staff discounts throughout the Hotel & its sister properties Complimentary car-parking Employee Assistance Programme Digital Wellness Programme Competitive Salary & hourly rates Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days About Windward Management Ballymascanlon Hotel & Golf Resort is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Join us today as a Front Office Receptionist!