Maintenance Technician

Maintenance Technician Primary Function: The primary function of the Maintenance Technician is to assist the Maintenance Supervisor in attending to the maintenance needs of the property and completing unit turns for efficient turnover. The Maintenance Technician follows all policies and procedures established by the Community Manager and Lockwood Management. Typical Duties:

• Process all resident service requests in a timely manner.
• Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
• Troubleshoot and repair HVAC, electrical, plumbing, carpentry, concrete, masonry and landscaping items, as necessary. Perform scheduled preventative maintenance duties.
• Perform turnover of apartments, including cleaning, painting, carpet shampooing and other repairs as necessary.
• Maintain all buildings, common areas and grounds in a safe manner. Keep the grounds and common areas attractive by picking up debris, emptying trashcans, sweeping walkways and maintaining all dumpster areas.
• Identify actual and potential maintenance problems, including potential liability and work place hazards, take appropriate actions to handle the problems.
• On-call responsibility, must be available for emergency calls after hours and on weekends and holidays.
• Operate machinery and equipment necessary for site maintenance.
• Must be able to climb ladders to a height in excess of 10 feet, lift and carry up to 75 pounds and be able to stand, walk, stoop and bend continuously during the 8 hour shift.
• Snow removal as required by per policy.
• Wear designated maintenance uniform required by company policy and wear personal protective equipment as required by company policy.
• Participate in company-sponsored continuing education.
• Interact positively at all times with residents and the public to enhance the community image and ensure superior resident retention.
• If community has pool amenity, ensure timely opening, closing and proper maintenance and sanitation requirements and testing logs are maintained. Achieve pool certification in a timely manner.
• Maintain clear lines of communication.
• All other duties as assigned. Skills and knowledge necessary for satisfactory performance include but are not limited to:
• Must be at least 18 years old with a high school diploma or GED.
• Must have a valid driver’s license.
• Must be able to read and speak English and follow oral and written directions.
• Five or more years of experience in apartment maintenance preferred, must be able to pass the maintenance test, and demonstrate skills.