On Call / Casual Customer Service Assistant 2

Job Type: On Call / Casual Affiliation: CUPE Location: Various FVRL Locations Pay Grade: 7 Min Wage: $ 33.19 Max Wage: $ 33.94 THE POSITION: As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events. HERE IS WHAT YOU CAN BRING: Proven commitment to providing exceptional customer service Strong team spirit A friendly, patient and outgoing personality Desire and experience in developing children, teen and adult programming Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques A solid work ethic and self-motivation Knowledge of automated library systems A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)

A goal to strive for excellence Computer experience with Microsoft Office plus excellent keyboarding skills Eagerness to grow your skills, learn and explore POSITION REQUIREMENTS: Diploma in Library and Information Technology from a recognized institution Up to six months work related and on the job customer service experience Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs ADDITIONAL INFORMATION: Candidate should be prepared for a busy schedule of programming and outreach Valid B.

C. Drivers licence (minimum level ‘N’) is required Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.