Business Process Analyst

Business Analyst (Mid-Level) Global Air Transportation Execution System (GATES) SECURITY CLEARANCE REQUIRED: Candidates must possess an ACTIVE SECRET security clearance to be considered for this position. Location: Scott Air Force Base, Illinois / Greater St. Louis Area Employment Type: Full-Time Contract: GATES Application and System Support Experience Level: Mid-Level (3–5 years) Position Summary We are seeking a motivated, organized, and detail-oriented Mid-Level Business Analyst to support the Global Air Transportation Execution System (GATES) program at Scott Air Force Base, Illinois.

This position supports Agile software development, application sustainment, and continuous improvement activities for a mission-critical Department of Defense transportation information system. The Business Analyst will work closely with government stakeholders, product owners, software developers, testers, Scrum Masters, and program leadership to identify and document requirements, coordinate Agile development activities, and ensure effective communication across technical and functional teams.

The ideal candidate will have practical experience with Agile/Scrum methodologies, hands-on proficiency with Jira, and strong requirements management and organizational skills. The successful candidate must be comfortable facilitating team discussions, tracking development activities, and translating operational needs into actionable software requirements.

Key Responsibilities

Business Analysis and Requirements Management Collaborate with government stakeholders, operational users, and technical teams to gather, analyze, document, and validate business and functional requirements. Translate stakeholder needs into actionable user stories, acceptance criteria, functional requirements, and development tasks.

Facilitate requirements-gathering sessions, stakeholder discussions, and business process reviews. Support backlog prioritization, requirements refinement, and change management activities. Maintain traceability between requirements, development tasks, change requests, and delivered capabilities. Identify requirements gaps, dependencies, risks, and opportunities for process improvement.

Document business processes, workflows, and recommended system enhancements. Agile/Scrum Support Participate in and support Agile/Scrum ceremonies, including sprint planning, daily standups, sprint reviews, retrospectives, and backlog refinement. Assist the Scrum Master and Product Owner with coordinating development activities and tracking sprint commitments.

Facilitate Scrum meetings and team coordination activities when assigned. Monitor sprint progress, identify impediments, and coordinate with team members to support timely resolution. Support Agile performance metrics, sprint reporting, and continuous improvement initiatives. Help ensure development priorities remain aligned with stakeholder needs and program objectives.

Jira and Project Coordination Create, organize, maintain, and track user stories, development tasks, defects, and change requests using Jira. Maintain accurate Agile backlogs, task assignments, priorities, status updates, and dependencies. Develop and maintain Jira dashboards, sprint reports, and issue-tracking metrics.

Coordinate action items, milestones, deliverables, and dependencies across development teams. Support documentation and knowledge management using Confluence, Microsoft Office, and other approved collaboration tools. Assist program leadership with project status reporting and development progress tracking. Stakeholder Communication and Documentation Serve as a liaison between government stakeholders, operational users, and technical development teams.

Facilitate meetings, requirements reviews, and cross-functional working groups. Prepare meeting agendas, minutes, action-item trackers, requirements documentation, and status reports. Communicate technical and functional information clearly to technical and nontechnical audiences. Coordinate with developers and testers to clarify requirements and support defect resolution.

Support user acceptance testing (UAT), requirements validation, and release-readiness activities. Assist with documenting workflows, business processes, and recommended improvements. Required Qualifications Active Secret security clearance. Candidates must currently possess this clearance to be considered. Bachelor's degree in Business Administration, Information Systems, Computer Science, Management, or a related discipline.

Equivalent relevant experience may be considered, subject to contract labor category requirements. 3–5 years of relevant professional experience in business analysis, Agile software development support, project coordination, requirements management, or a related discipline. Demonstrated experience working in an Agile/Scrum software development environment.

Hands-on experience using Jira for user story management, backlog tracking, issue management, and reporting. Experience gathering, analyzing, documenting, and communicating business or functional requirements. Ability to develop user stories, acceptance criteria, business process documentation, and requirements artifacts.

Strong organizational skills and the ability to manage competing priorities and coordinate activities across teams. Excellent written and verbal communication skills. Experience collaborating with software developers, testers, product owners, Scrum Masters, and program managers. Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Teams.

Ability to work independently and collaboratively in a mission-focused government contracting environment.

Preferred Qualifications

Certified Scrum. Master (CSM), Professional Scrum Master (PSM I), or comparable Agile/Scrum certification. Experience supporting Department of Defense, U.S. Air Force, USTRANSCOM, or other federal government IT programs. Experience using Confluence or similar knowledge management and collaboration platforms. Familiarity with Dev.

Sec. Ops practices and software development life cycles. Experience supporting user acceptance testing, requirements traceability, change management, and software release activities. Familiarity with transportation, logistics, supply chain management, or military mobility information systems. Experience supporting enterprise applications, software sustainment, modernization, or system enhancement initiatives.

Experience creating Jira dashboards, Agile metrics, and program status reports. Familiarity with business process mapping, workflow analysis, and continuous improvement methodologies. Desired Candidate Attributes The successful candidate will be a proactive, dependable, and collaborative professional who can effectively support a dynamic Agile development team.

Ideal candidates will demonstrate: Strong Organizational Skills: Ability to manage multiple priorities, track deliverables, and maintain accurate documentation. Effective Communication: Ability to work with government stakeholders, developers, testers, and program leadership. Initiative and Accountability: Willingness to take ownership of assigned responsibilities and proactively identify issues.

Attention to Detail: Commitment to maintaining accurate requirements, user stories, and project tracking information. Adaptability: Ability to work effectively in evolving Agile development and government contracting environments. Problem-Solving: Ability to identify challenges, recommend practical solutions, and support continuous improvement.

Team Collaboration: Willingness to support team objectives and contribute to successful mission outcomes. Work Location This position will primarily be performed at a contractor facility near Scott Air Force Base, Illinois, subject to contract and government requirements.

Compensation

Competitive salary commensurate with experience, qualifications, and contractual requirements. Apply Today If you are an experienced Business Analyst with an active Secret security clearance , strong Jira skills, and experience supporting Agile software development teams, we encourage you to apply. Important: An active Secret security clearance is mandatory.

Applicants without a current active Secret clearance will not be considered. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.