Dietary Supervisor

Hospice of the Western Reserve is now Reserve Care. Our new name reflects the full scope of care we provide while honoring nearly 50 years of trusted service. We continue to deliver expert hospice, palliative and grief support with the same compassionate team. When you join Reserve Care, you become part of a legacy that walks alongside patients, families and communities with guidance and meaningful support during life’s most important moments.

JOIN US IN MAKING THE MOST OF EVERY DAY! Reserve Care operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES!

We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Is responsible for overseeing the daily operations of assigned dietary services which may include patient meal services, café services, food and snack vending, coffee services.

Supervises team(s) consisting of cooks and dietary aides. This position would support David Simpson Hospice House and our HQ cafe both located in close proximity of each other in Cleveland, Ohio.

WHAT YOU WILL DO

Dietary Supervisor with direct reports of dietary staff Manage day-to-day operations of assigned dietary services Provide coverage for non-assigned dietary services as needed/requested Assist with staff evaluations Participate in hiring, retention, disciplinary actions, and separations Ensure ongoing compliance, including documentation, with health department and regulatory standards Ensure staff education and other employment requirements are maintained and completed Complete dietary services order for responsible areas in alignment with food service menu standards Manage within allocated resources Complete staff scheduling Provide staff support in alignment with agency initiatives Provide supervisor coverage for dietary service s at other locations as needed.

SUCCESS CAPABILITIES: Graduation from high school A Certified Dietary Manager certificate or equivalent i s required . Must complete within one year o f hire. Serv. Safe Level 2 required within 6 months of hire. Health care experience preferred Ability to adhere to safe t y precautions and effectively use commercial kitchen equipment .

Knowledge in the field or fie lds related to the specific job assignment Ability to plan, organize and administer programs and/or projects Ability to establish and maintain effective working relationships with others Ability to be unbiased, honest, and fair regarding evaluating employees Ability to communicate effectively and professionally, both orally and in writing Ability to complete assigned tasks in a timely and effective manner Ability to articulate effectively and respond to questions Ability to understand and execute complex verbal instructions Ability to always deliver excellent customer service, both internally and externally Demonstrates ability to work independently and as a part of a transdisciplinary team Demonstrates good working relationships with Director of Dietary Services as well as the Dietitian Ability to handle multiple tasks and work in a fast-paced environment Ability to react effectively and calmly in emergencies Ability to maintain confidential information Proficient in word processing, spreadsheet, and other computer software, preferably Microsoft Office, and in the use of general office equipment Proven attendance record DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Exempt role Technology Package Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver’s license Ability to provide proof of eligibility to work in the United States.

High level of integrity, ethics and professionalism. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Reserve Care 17876 St. Clair Ave. Cleveland, OH 44114 216.383.2222 or careers@hospicewr.org Reserve Care is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.