Country Manager Biscor

Country Manager (Maternity Cover) Location: Heywood, Greater Manchester Reporting to: UK & Ireland Cluster Vice President About Biscor Ltd Biscor Ltd is a specialist manufacturer and supplier of high-performance PTFE-coated products, serving a wide range of industrial markets. As part of the Ammega Group , Biscor operates within a global manufacturing and supply chain network, working closely with colleagues in Canada and across the wider Group.

Core Product Range PTFE Conveyor Belting PTFE Coated Fabrics PTFE Adhesive Tapes Filtration Media Thermal Spray Masking Tapes Role Overview The Country Manager has full responsibility for the leadership, performance, and day-to-day management of Biscor Ltd. This role oversees all business functions, including sales, customer service, operations, procurement, logistics, health & safety, quality, and people management.

Key Responsibilities

1. Business Leadership & Strategy Lead and manage all aspects of the Biscor business. Develop and implement business strategies aligned with Group objectives. Monitor company performance against budgets, forecasts, KPIs, and strategic targets. Drive a culture of continuous improvement across all departments. Act as the primary point of contact between Biscor and Ammega senior leadership. Represent the business at regional and global management meetings. Provide regular business performance updates and recommendations. Lead, support, and oversee all aspects of the Microsoft Dynamics 365 (D365) ERP implementation, ensuring successful deployment, user adoption, process integration, and ongoing system optimisation across the business.
2. Sales & Commercial Management Customer & Commercial Leadership Lead and support the sales and customer service teams. Maintain strong relationships with key customers and strategic partners. Support business development and market growth initiatives. Provide technical and commercial guidance on product applications and solutions. Assist in resolving customer complaints and quality-related concerns. Pricing & Profitability Review and approve quotations, pricing proposals, and commercial agreements. Monitor sales margins and profitability across all product groups. Track order intake, order book value, revenue performance, and commercial KPIs. Forecasting & Reporting Deliver daily sales performance analysis. Prepare annual sales budgets and forecasts. Produce monthly sales reports by customer and sales representative. Support strategic sales planning and growth initiatives.
3. Operations & Production Management Oversee daily manufacturing operations to ensure efficiency, quality, and on-time delivery. Collaborate with production teams to maximise productivity and resource utilisation. Support production planning and capacity management. Provide technical guidance relating to materials, manufacturing processes, and product applications. Drive operational excellence and continuous improvement initiatives. Ensure operational performance meets customer expectations and business objectives.
4. Supply Chain, Procurement & Logistics Manage procurement activities and supplier relationships. Ensure cost-effective purchasing and optimal stock availability. Coordinate supply chain activities with the Manufacturing Unit in Canada. Monitor inventory levels while maintaining customer service targets. Oversee inbound and outbound logistics performance. Support supplier negotiations and contract management activities.
5. Financial Management Manage business expenditure and departmental budgets. Monitor financial performance against budget and forecast. Identify opportunities to reduce costs and improve operational efficiency. Support forecasting, budgeting, and business planning processes. Review and authorise company payments processed. Monitor employee expenses and expenditure compliance.
6. People Management & Human Resources Leadership & Development Provide leadership, coaching, and support to employees across the business. Conduct regular one-to-one meetings and performance reviews. Support employee development, succession planning, and talent management. Foster a positive, engaged, and high-performing culture. Employee Administration Manage holiday approvals and attendance matters. Coordinate local HR activities and employee relations issues. Prepare and submit monthly payroll information to Group HR. Ensure compliance with company policies and employment legislation.
7. Health, Safety & Environmental (HSE) Management As the site leader for Health, Safety, and Environmental performance, the Country Manager will: Ensure compliance with all relevant HSE legislation and Group standards. Lead the site's Health & Safety programme and improvement initiatives. Maintain and review: Risk Assessments Standard Operating Procedures (SOPs) Safety Policies Safe Systems of Work Coordinate HSE training programmes. Manage First Aider and Fire Marshal programmes. Oversee forklift truck training and certification requirements. Coordinate fire safety inspections and fire risk assessments. Complete weekly safety observation reporting. Promote and lead 5S workplace organisation initiatives. Investigate incidents and implement corrective and preventive actions.
8. Quality & Customer Support Support and oversee quality management processes. Act as the management representative for the ISO 9001:2015 Quality Management System, ensuring the certification is maintained and all business processes remain compliant with applicable standards and audit requirements. Work closely with customers and suppliers to address technical and quality issues. Ensure corrective and preventive actions (CAPA) are effectively implemented. Promote a culture of quality, accountability, and continuous improvement. Conduct customer complaint investigations and resolution activities.
9. Facilities, Maintenance & Contractor Management Oversee site maintenance activities and equipment reliability. Manage relationships with external contractors and service providers. Maintain supplier agreements relating to Electricity, Gas, Waste Management, Facility Services, etc. Ensure all statutory inspections, certifications, and maintenance activities are completed on time. Support ongoing site improvement. Reporting Responsibilities The Country Manager is responsible for preparing and presenting: Daily sales analysis Weekly revenue and forecast reports Monthly sales performance reports Annual sales budgets and forecasts