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Videophone Customer Care Agent, Tier 1 (Remote)

Salt Lake City, UT, United StatesRemoteFull-timePosted Nov 3, 2026

Job description

Customer Care Tier 1 Agents are responsible for answering calls through videophone from Sorenson trainers and customers nationwide. Duties include account management, giving basic customer support, troubleshooting, and providing training to customers on products and services to achieve a high-level of customer satisfaction.

Description copied from Sorenson's careers page. Read the full posting before you apply.

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