Router/Dispatcher

Position Title: Transportation Router/Dispatcher Classification: Transportation Reports to: Transportation Supervisor Supervises: N/A Hours: 8 hours per day (9:00AM to 5:30pm) Range: 14 Range: 13T When Driving Range: 14 $24.90 - $35.04 (Depending on Experience) Range: 13T CDL Required $27.51 - $38.70 if driving a school bus Contract Days: 225 Days Per Year FLSA Status: Non-Exempt Position Summary Develops bus routes to provide safe, efficient, and economical transportation for the students of the district.

Assists in developing and adjusting district routes that support growth and/or change of student home and school demographics in compliance with State and Federal mandates. This position primarily supports routing of trips, but will collaborate with other district routers as needed. Additionally, this position will act as back-up for the Office Coordinator in supporting dispatch and radio calls.

Essential Functions

Develops, controls, and maintains regularly scheduled school bus routes, including school day and activity routes. Operates routing technology and student information software to assist in route planning, scheduling and student record keeping. Plans, coordinates, and oversees the routing, scheduling, and daily transportation services for regularly scheduled, specialized, and trip routes and assures accuracy of driver's assignments and route sheets.

Assures compliance with time schedules and applicable laws, codes, rules, and regulations. Supports other transportation routers, as directed. Recommends course of action to the Transportation Supervisor regarding route compliance and suggestions from parents, principals, students, and teachers. Conducts periodic reviews of bus routes including stops, turn around points, driving time, mileage, bus loads, and schedules.

Notifies drivers, schools and appropriate District staff of route changes, and sends out route change letters, as directed by. Transportation Supervisor. Notifies schools and families of urgent routing changes and updates using Parent. Square, as directed. Participates in periodic assessment of program effectiveness and/or changing needs.

Assists in boundary updates, as well as assuring routing system maps are current and accurate. Assists drivers and schools with routing concerns, as directed. Supports Office Coordinator as point of contact for schools, families and drivers needing assistance with resolving Transportation-related issues, as directed. Supports Office Coordinator with scheduling and assigning of educational and co-curricular trips as directed by Transportation Supervisor.

Data entry and record keeping, as directed by Transportation Supervisor. Builds and maintains strong working relationships with students, families, school staff and community using a model of customer service that assures the operational program is responsive and sensitive to the needs of students. Participates in department activities and meetings, as directed.

Maintains regular attendance and punctuality. Performs other related duties as assigned. Knowledge, Skills, and Abilities Ability to exercise independent, sound judgment while adhering to prescribed policies and procedures and perform the essential functions of the position with minimal supervision. Ability to establish and maintain effective professional relationships and work in partnership with supervisors, other staff, students, and the general public.

Ability to work effectively, interact, and respond to people with diverse cultures, backgrounds, and languages. Ability to maintain confidentiality at all times. Ability to follow district policies and procedures at all times. Ability to remain positive and professional while working in a fast paced environment. Ability to work harmoniously with students, staff, administration, and the public.

Ability to make decisions, work independently, organize work, set priorities, and meet deadlines. Ability to establish, implement and complete routines as determined and/or assigned and follow through to completion.

Minimum Qualifications

High School Diploma or equivalent. Possess, or able to obtain within 90 days, a Commercial Driver's License and a safe driving record. Possess or be able to obtain in a timely manner a State School Bus Driver's Certificate and appropriate licensing endorsement, to include attending required eight hours of annual training.

NOTE: This position is subject to random drug testing of Bus Drivers under Department of Transportation guidelines and in compliance with District Anti-drug and alcohol prevention programs. Possess or be able to obtain in a timely manner a State School Bus Driver's Certificate and appropriate licensing endorsement, to include attending required eight hours of annual training.

NOTE: This position is subject to random drug testing of Bus Drivers under Department of Transportation guidelines and in compliance with District Anti-drug and alcohol prevention programs. Minimum of two years of progressively responsible experience in pupil transportation. Knowledge of laws, codes, rules, policies and regulations relating to pupil transportation particularly as it applies to routing requirements and procedures.

Effective oral and written communications; analytical ability, and knowledge and skill in the use of office technology and office software. Strong understanding and history of successful customer service and ability to establish and maintain effective relations with patrons and staff. Ability to work both independently and cooperatively in an environment with frequent interruptions and changing priorities.

Ability to organize work, set priorities, and meet deadlines. Ability to master and maintain district routing software systems and associated products. Ability to read and interpret area and street maps. Must demonstrate effective oral and written skills. Must possess computer skills sufficient to use Routing program, Excel, Word, other department technology, and district e-mail.

Ability to maintain confidentiality in all matters. Successful completion of criminal history records check, as required by law.

Preferred Qualifications

Bachelor's Degree