Parts Support Specialist

Job Details: Job Location: EZ Loader Spokane

• Spokane, WA, Position Type: Full Time, Salary Range: $19.50 - $19.50Hourly, NOW HIRING: Parts Support Specialist Join the EZ Loader Boat Trailers team and help keep boaters on the water! Do you love solving problems, helping customers, and keeping things running smoothly? Our Parts Department is looking for a friendly, detail-oriented Parts Support Specialist to be the go-to resource for our retail and wholesale customers. If you enjoy a fast-paced day that mixes customer service with hands-on warehouse work, this is the role for you!

What You'll Do

Help customers find the right parts, answer product and installation questions, and provide accurate quotes by phone, email, and at the counter. Enter orders, process payments, and keep customers informed on order status and shipping updates. Pick, kit, pack, and ship orders using Epicor/Quick-Ship and UPS, FedEx, USPS, and LTL carriers.

Receive, stock, and organize inventory using barcode scanners and inventory systems. Operate carts, pallet jacks, and forklifts (training provided) while keeping a safe, clean, and organized workspace. What You Bring High school diploma or GED. A customer-first attitude with strong communication and people skills. Computer skills, including Microsoft Office; UPS/USPS portal experience is a plus.

Sharp attention to detail, solid math skills, and the ability to juggle multiple priorities. Ability to stand, walk, bend, and lift throughout the day in a warehouse setting. Valid driver's license, clean driving record, and reliable transportation. Bonus points: 3–5 years of shipping/receiving experience, forklift or warehouse experience, or knowledge of trailer products.

Why You'll Love Working Here Medical, Dental & Vision Insurance to keep you and your family healthy. 401(k) Retirement Plan to help you plan and save for your future. Paid Time Off (PTO) so you can rest, recharge, and enjoy life outside of work. Paid Training & Certification, including forklift and equipment training.

A Supportive Team in a safe, respectful, and organized work environment. Ready to Roll? Apply Today! If you're dependable, enjoy helping people, and want to grow with a company that values teamwork and quality, we want to hear from you! Submit your application today and take the next step in your career with EZ Loader Boat Trailers.

EZ Loader Boat Trailers is an Equal Opportunity Employer and does not discriminate on the basis of any protected status as defined by applicable federal, state, or local law.

Qualifications

Qualifications

High school diploma or GED. Computer proficiency, including Microsoft Office, and working knowledge of UPS/USPS portals; ability to learn electronic shipping, receiving, and order-processing systems. Material handling, forklift, or warehouse experience preferred; must pass forklift training and maintain certification.

Equipment training and certification are provided. Preferred Previous shipping and receiving experience preferred (3–5 years); knowledge of current and past trailer products preferred (3–5 years). Physical Demands Stand and walk on concrete surfaces for up to eight hours per day; frequently bend, stoop, crouch, squat, reach, push, pull, and handle tools and materials.

Use carts, dollies, hand trucks, and other material-handling equipment; push utility carts up to 100 pounds and use stairs where applicable. The current shipping/receiving description requires lifting up to 60 pounds, with frequent lifting of 30–50 pounds. The puller/packer description also specifies lifting up to 60 pounds; the customer service/parts description specifies lifting material in excess of 80 pounds.

The final lifting requirement for the combined role requires confirmation. The puller/packer description includes work at heights up to 20 feet and mezzanine work up to 30 feet where applicable. Confirm whether these duties apply to the combined role. Language Skills Ability to read, write, interpret, and communicate in English and understand written, oral, and diagram-based instructions, training materials, shipping tickets, and procedure manuals in a fast-paced environment.

Strong customer service, interpersonal, and communication skills; professional appearance appropriate for interaction with the public. Mathematical Skills Ability to add, subtract, multiply, and divide accurately and efficiently, including calculating cash transactions. Reasoning Ability Strong attention to detail, organization, prioritization, multitasking, analytical, and problem-solving skills, including solving problems involving several variables in standardized situations.

Other Requirements Valid driver’s license and ability to maintain a clean driving record, reported annually. Reliable attendance, punctuality, dependable transportation, and ability to work effectively in a team setting and follow job requirements and safety guidelines. Work Environment Work in a fast-paced setting that includes warehouse areas and outdoor bin locations.

Equal Employment Opportunity The company is an Equal Opportunity Employer and does not discriminate on the basis of any protected status as defined by applicable federal, state, or local law.