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Mahindra & Mahindra

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Gat-Cdmm

Chakan, Pune, INPosted Oct 31, 2026

Job description

Key Responsibilities

Customer Development Support customer outreach and engagement programs. Assist in organizing customer meets, site visits, and product demonstrations. Track customer feedback and coordinate with relevant teams for resolution. Maintain customer databases and interaction records. Marketing Support Assist in execution of BTL marketing campaigns and promotional activities.

Coordinate for product launches, exhibitions, roadshows, and events. Monitor marketing material availability across dealer locations. Support digital marketing and lead generation initiatives. Market Intelligence Collect and analyze competitor information on products, pricing, schemes, and market activities. Conduct market surveys and customer research.

Prepare reports on market trends and customer requirements. Dealer Development Support dealer performance tracking and reporting. Assist in implementation of dealer engagement and capability-building initiatives. Coordinate training logistics and communication with dealer teams. MIS & Analytics Prepare daily, weekly, and monthly performance reports.

Assist in lead tracking, conversion analysis, and campaign effectiveness measurement. Maintain dashboards and presentations for management reviews. Cross-functional Coordination Coordinate with Sales, Service, Product Support, Finance, and Dealer Network teams. Support smooth execution of field initiatives and business programs.

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