Business Operations Manager

We are seeking a highly organized and detail-oriented professional to provide operational and administrative support to a commercial real estate team in Miami, Florida. This role will help coordinate day-to-day workflows, manage listings and proposals, maintain property and pipeline information, support transaction and marketing activities, and ensure projects move forward accurately and efficiently.

The ideal candidate is proactive, adaptable, and comfortable managing multiple priorities in a fast-paced environment. The base salary for this role is $60,000 – $65,000 per year. Actual pay will be determined by factors such as education, experience, and job-related skills relevant to the role. Marcus & Millichap is a multi-state employer and posted salary ranges are provided in good faith for compliance with all relevant pay-transparency regulations.

These ranges may not reflect potential compensation for positions based in other states or regions. This position is supporting a Senior Agent and team in the Miami office.

Responsibilities

Provide administrative tasks such as scheduling meetings, coordinating appointments, managing correspondence, and maintaining filing systems. Assist in coordinating various projects related to property acquisition, development, renovation, or marketing initiatives. Maintain databases, updating property information, and generating reports, Support the team with various tasks such as preparing agreements, contracts, other documents and assisting with creation with marketing materials.

Develop and maintain standard operating procedures (SOPs) to streamline processes and ensure consistency in operations. Engage third parties for photos, aerials, and other services needed Organize workflow of proposal and OM production processes Manage pipeline of all listings and proposals in process Process listings, under contracts, and closings through Mnet Liaison between the real estate team and M&M office management, facilitating communication and addressing any operational issues or concerns.

Direct the creation of marketing materials, ensuring accuracy, consistency, and compliance with branding guidelines. Stay up to date and implement new programs for efficiency May perform other duties as assigned.

Qualifications

3+ years of experience in office management or similar office/team coordination Bachelor's degree in business administration, real estate, finance, or related field preferred. Prior experience in administrative support, operations coordination, or property management is desirable Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.

Excellent communication skills, both verbal and written, with a customer-focused approach. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications. Some knowledge of Adobe In. Design preferred Attention to detail and a commitment to accuracy in all tasks and responsibilities.

Ability to work independently with minimal supervision and as part of a collaborative team environment. Flexibility to adapt to changing priorities and deadlines in a fast-paced and dynamic work environment. Marcus & Millichap offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security.

Eligible employees may have access to the following benefits, subject to the terms of applicable benefit plans:

• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) retirement plan with employer matching contributions
• Life and disability insurance
• Employee Assistance Program (EAP) and wellness resources Benefits eligibility, coverage, and employer contributions may vary based on position, employment status, location, and length of service. This summary is provided for informational purposes only and does not constitute a guarantee of benefits. Additional details will be provided during the hiring process or upon request. Marcus & Millichap does not currently sponsor, transfer, or renew employment visas. Candidates must be authorized to work in the United States on a permanent basis without employer sponsorship now or in the future. We are an Equal Opportunity Employer and are committed to providing reasonable accommodation to qualified individuals with disabilities. If you need assistance with the application process or require a reasonable accommodation to perform the essential functions of this position, please contact us at [email protected]. Marcus & Millichap is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.